Marcus Parker

MP Marcus Parker Professional Summary Reliable sales representative with 4+ years of leveraging sales knowledge to ensure client satisfaction, maximize revenue, and develop lasting - Hattiesburg, MS 39401 customer relationships. Skills Work History ● Active Listening Marks Freelance Services - Independent Contractor ● Upselling (4 years) 12/2022 - Current ● Negotiation ● As an independent contractor, I have been actively using various gig ● Customer retention (4 years) platforms to secure flexible employment opportunities, as well as maintaining my you tube channel, and other variety of freelance services. MCXXM Inc. / Xfinity by Comcast - Sales Consultant Hattiesburg, MS 01/2022 - 11/2022 ● Marketing ● Sales Pitch Development ● Persuasion ● Flexibility ● Public Relations ● Sales Software Proficiency ● CSG Software (Less than 1 year) ● Implement CSG SOFTWARE for transactions such as repackaging TV & internet deals, editing equipment, transferring service across locations, and starting service ● Identify the customer needs and sell available products by addressing customer inquiries with expert product knowledge to provide an overall excellent customer experience ● Engage with customers throughout sales process through a friendly and welcoming demeanor leading to an increase in sales of 15%-20% Crown Wireless Corp - Sales Representative Columbia, MS 08/2018 - 01/2022 ● Implementing retention strategies by mentioning mobile upgrades, and auto drafting bill pays ● Developing sales of services to existing customers and increasing sales up to 50% ● Resolving all issues efficiently, and boosting customer satisfaction ratings, by providing an overall excellent customer experience; selling pre-paid plans along with the setting up of social media platforms, contacts, photos along with features mentioned on service plans such as HBO MAX Education 12/2016 University of Southern Mississippi Hattiesburg, MS Some University: Biological Sciences Minor: Chemistry 05/2014 Columbia High School Columbia, MS High School Diploma ● Identifying the customers needs, building relationships and overcoming objections via discounts to drive sales of pre-paid wireless services ● Increasing productivity and overall flow by acquiring new customers by marketing via flyers and selling referral programs.