Marcus Agwuibe

Marcus Kobimdi Agwuibe 24a Bakare Estate, Agungi, Lagos State,+234-- www.linkedin.com/in/marcus-agwuibe- Objective: Highly skilled and results-oriented IT professional with eight years of experience, seeking a challenging position as a Senior IT Personnel where my technical expertise and leadership abilities can contribute to the success of the organization. Professional Experience: Senior IT Personnel | Montego Upstream Services | Lagos state |June 2023 - present  Led a team of IT professionals in implementing and maintaining [ERP Like SapbyDesign,SapBusinessOne,Advanced Drilling Mud Reporting Model like MUDPRO,3CX branch exchange phone system Sophos Endpoint Protection ].  Developed and executed IT strategies to optimize company-wide operations, resulting in quantifiable improvements such as enhanced system reliability, reduced downtime, and increased overall efficiency. Spearheaded the implementation of advanced technologies, including cloud solutions and automation, streamlining workflows and improving collaboration across departments. Led crossfunctional teams in the successful deployment of critical IT projects, achieving alignment with organizational goals. Proactively identified and addressed potential security vulnerabilities, fortifying the company's defenses against cyber threats. Established and enforced IT policies and procedures to ensure compliance with industry regulations. Provided strategic guidance on IT investments, contributing to cost savings and improved resource utilization. Through continuous monitoring and analysis, enhanced the scalability and performance of IT systems, supporting the company's growth trajectory..      Collaborated with cross-functional teams to ensure the successful implementation of IT projects.  Provided technical guidance and mentorship to junior team members, fostering a collaborative and innovative work environment. Junior IT Personnel | Montego Upstream Services| Lagos State |24 Feb 2018 - June 2023      Assisted in troubleshooting and resolving hardware and software issues, ensuring minimal downtime. Installed, configured, and maintained computer systems and networks. Collaborated with senior team members to implement IT security measures, reducing the risk of cyber threats. Participated in the planning and execution of technology upgrades and migrations. Education: [B.SC] in [Computer Science] | [University De La Grace Ecotes Benin Republic] | [2017] Relevant project: TechnoSustainCare: An Innovant IT Support Initiative by HikerVision&TrentSpace Certifications:ITIL V4 Foundation Skills: Technical: Systems Administration:    Proficient in managing and maintaining servers (Windows Server, Linux/Unix). Experience with server virtualization technologies (VMware, Hyper-V). Knowledge of server provisioning, configuration, and troubleshooting. Networking:     Strong understanding of networking protocols (TCP/IP, DNS, DHCP). Configuration and administration of routers, switches, and firewalls. Implementing and troubleshooting LAN/WAN connectivity issues. Security:     Knowledge of IT security best practices and principles. Experience in implementing and managing security measures (firewalls, antivirus, intrusion detection/prevention systems). Understanding of encryption protocols and techniques. Database Management:     Proficiency in database administration (e.g., MySQL, Microsoft SQL Server, Oracle). Database optimization, backup, and recovery strategies. SQL query language and database performance tuning. Cloud Computing:     Experience with cloud platforms (e.g., AWS, Azure, Google Cloud). Deployment and management of applications in a cloud environment. Understanding of cloud security and compliance. Troubleshooting and Support:     Excellent problem-solving skills with the ability to diagnose and resolve technical issues. Help desk support experience and familiarity with ticketing systems. Remote desktop support for end-users. Scripting and Automation:    Scripting proficiency in languages such as PowerShell, Bash, or Python. Automation of routine tasks for efficiency and scalability. IT Infrastructure:    Familiarity with hardware components and peripherals. Deployment and management of desktops, laptops, and mobile devices. Knowledge of backup and disaster recovery procedures. Collaboration Tools:   Experience with collaboration and communication tools (e.g., Microsoft Teams, Slack). Integration of collaborative technologies within the organization. Documentation:  Strong documentation skills for system configurations, procedures, and troubleshooting steps. Creating and maintaining knowledge base articles. Soft: Interpersonal and Communication Skills:    Collaboration: Successfully collaborated with cross-functional teams to implement IT projects and ensure seamless communication between departments. User Interaction: Demonstrated strong interpersonal skills in providing user support, ensuring end-users felt comfortable and confident in the IT solutions provided. Team Engagement: Fostered a collaborative work environment by actively participating in team meetings, contributing ideas, and providing constructive feedback. Leadership:        Team Leadership: Led a team of IT professionals in executing projects, demonstrating strong leadership in decision-making and problem resolution. Mentorship: Provided guidance and mentorship to junior team members, facilitating their professional growth within the organization. Project Management: Successfully managed and coordinated IT projects from inception to completion, showcasing leadership in planning, organization, and execution. Problem-Solving: Critical Thinking: Applied critical thinking to troubleshoot and resolve complex technical issues efficiently, minimizing downtime and ensuring system reliability. Innovative Solutions: Developed innovative solutions to address recurring problems, optimizing IT processes and improving overall efficiency. Root Cause Analysis: Conducted thorough root cause analysis to identify the underlying issues behind system malfunctions, implementing preventive measures for future incidents. Communication:    Technical Documentation: Produced clear and concise technical documentation, ensuring that complex information is communicated effectively to both technical and non-technical stakeholders. User Training: Conducted user training sessions on new systems and technologies, ensuring smooth transitions and user adoption. Effective Reporting: Presented project updates and technical reports to management, translating technical details into comprehensible insights for decision-makers. Adaptability:  Rapid Learning: Demonstrated the ability to quickly learn and adapt to new technologies and methodologies, staying abreast of industry trends.  Flexibility: Adapted to changing project requirements and priorities, showcasing flexibility in managing evolving IT landscapes. Customer Service:   Customer-Focused Approach: Maintained a customer-focused approach in resolving technical issues, ensuring a positive experience for end-users. Communication with Stakeholders: Effectively communicated technical information to nontechnical stakeholders, fostering understanding and alignment. Projects: I worked on most of the under-listed projects:   PHRC: PORT HARCOURT REFININING COMPANY PH NIGERIA. AGPC: ACCERELATED GAS PLANT COMPANY         ANOH GAS PLANT SIGP:SAPELE INTEGRATED GAS PLANT Oredo 16 - 19 Drilling Waste Management OML 4, 38, 41 - Solids Control Ofon, AMKP, and Amena (Deepwater) - Drilling Waste Management Okoro 15 ST 2 - Drilling Waste Management Rehabilitation of Port-Harcourt Refinery - Area 1&2 This project covers civil and mechanical rehabilitation works of Area 1 and Area 2 of the PortHarcourt Refinery (including the refurbishment of static equipment), electron-instrumental works and WWT.   EPCIC Project for Sapele Gas Plant This project involves engineering, procurement, construction, installation and commissioning (EPCIC) for the 75mmscfd Sapele Gas Plant located in Sapele, Delta State, Nigeria.  Rehabilitation of Port-Harcourt Refinery - Area 5 This rehabilitation project covers general construction works including civil & structural Rehabilitation, static equipment refurbishment, piping replacement, painting and insulation of PHRC Area 5, WWT and Fire Water Network.  Pipe Racks and Manifold Skid Fabrication - ANOH Gas Plant This project covered the fabrication of pipe racks and manifold skids for the ANOH Gas Plant project.  Fabrication, E&I, Installation, and Commissioning - Oben Gas Plant This project covered the fabrication of pipe racks, piping and hook up of skids, installation of skidmounted pipe racks, electrical and instrumentation services, and commissioning of 3x75MMSCUF/day capacity Oben Gas Plant expansion.  Flowline Fabrication and Installation Construction - Abura 4" This project involved the fabrication and installation of wells and manifold hook-up spools, cathodic protection, hydro testing, non-destructive testing, pe-commissioning, and commissioning of the dual flow line from the wellhead to the flow station.  Operations and Maintenance - FPSO Trinity Spirit This project was for the provision of operations and maintenance services for the floating production storage and offloading vessel (FPSO) - Trinity Spirit.  As Built - Oben Gas Plant This project covered the survey and inspection of existing power generation and distribution systems, earthing, lightning protection layout, and installed electrical equipment, as well as conducting continuity tests and connection verification. It also covered verification of adequacy for perimeter protection systems. For the projects mentioned earlier, I delivered the following services Infrastructure Management: Overseeing the setup and maintenance of IT infrastructure, including networking, servers, and communication systems, to facilitate efficient operations. Remote Connectivity: Providing robust and secure remote connectivity solutions to enable real-time monitoring and control of equipment and processes in remote oil field locations. Data Security: Implementing and maintaining stringent cybersecurity measures to safeguard sensitive data related to exploration, production, and operational processes. Emergency Response Systems: Deploying and managing IT systems that support emergency response and safety measures, ensuring quick and effective communication during critical situations. References: Available upon request.