I am a bilingual professional with a strong background in medical interpretation, administrative support, and client services. Over the years, I have had the privilege of working across healthcare, legal, and customer service industries, which has allowed me to develop a versatile skill set that blends precision, organization, and empathy.
In the healthcare field, I have worked extensively as a medical interpreter, assisting patients and providers in both English and Spanish. My experience includes supporting general medicine, dental, and specialty care, where I learned the importance of clarity, confidentiality, and compassion when dealing with sensitive medical information. I also have a solid understanding of medical terminology, HIPAA compliance, and the ability to remain calm in high-pressure situations.
My career also includes substantial experience in administrative roles, where I managed scheduling, organized digital records, supported client intake processes, and maintained efficient communication with teams and clients. I am skilled in tools such as Google Workspace, Microsoft Office, CRM platforms, and case management software, which I have used daily to coordinate operations and streamline workflows. Supervisors and clients have often described me as dependable, proactive, and detail-oriented, qualities that consistently help me deliver results.
In addition to healthcare and administrative work, I have provided support in legal environments, interpreting in hearings, client intakes, and attorney consultations. This exposure enhanced my knowledge of legal terminology and strengthened my ability to handle sensitive matters with discretion and accuracy.
What drives me is the opportunity to make processes smoother, whether by ensuring a patient feels understood, a client receives timely updates, or a team operates more efficiently thanks to clear communication and organization. I thrive in roles where I can combine my language skills, administrative expertise, and problem-solving mindset to provide real value.
I am also highly adaptable and coachable, always eager to learn new systems and grow with the teams I support. My ultimate goal is to be a trusted partner to any organization I work with, contributing to its success while continuing to expand my professional growth.