Marcos Martello

MARCOS MARTELLO- OBJECTIVE To consolidate myself in a company where I can grow professionally. EDUCATION I have completed more than 100 credits towards my Bachelor of Science Degree in Information System Management at New York University. EXPERIENCE EMIGRANT SAVINGS BANK – New York, NY 06/18 - 02/21 Teller (Full Time)  Assist in opening/closing multiple vaults  Perform deposits and withdrawals (cash/checks)  Perform national and international wires  In charge of cash supply  Assist customers with their safe deposit boxes  Perform mortgage and foreclosure payments  Issue monetary instruments and process foreign currency transactions  Completing daily reports and verify that the information is accurate  Daily proof of all transactions made and assist in proving the branch  Paperwork management (copying, scanning, filing, completing forms, etc.)  Check scanning and cash analysis  Verify and review the information of the customers NEW YORK COMMUNITY BANK – College Point, NY 07/17 – 06/18 Teller/Financial Service Associate (Part Time)  Assist in opening/closing the vault  Assist customers with their safe deposit boxes  Perform deposits and withdrawals (cash/checks)  Issue monetary instruments  Opening new accounts and data entry  Daily proof of all transactions made  Verify and review customer documentation  Paperwork management (copying, scanning, filing, completing forms, etc.)  Customer service, follow up and sales of financial products GLOBAL CONTACT SERVICES - Long Island City, NY Reservation Agent at the MTA Access-a-Ride Call Center (Part Time)  Use of a script to manage inbound and outbound calls  Verify the identity of the customers over the phone and follow up  Data entry and schedule daily appointments for customers  Navigate through multiple programs in order to help customers 03/13 - 04/16