Marco Julie Ann S.

Customer Service Expertise: Over 2 years of experience providing high-quality service, handling inquiries, resolving complaints, and ensuring customer satisfaction.

Communication: Strong verbal and written communication skills; able to build rapport with customers and maintain a positive, professional tone.

Problem Solving: Skilled at identifying customer needs and finding quick, effective solutions to ensure a positive experience.

Team Collaboration: Experience working in fast-paced environments and cooperating with colleagues to meet team goals and service standards.

Multitasking & Time Management: Efficient at handling multiple customer interactions while maintaining attention to detail and accuracy.

Technical Proficiency: Comfortable using live chat tools, and Microsoft Office applications.