Marco Dela Cruz
A Maverick of All Sorts
Business Email:-LinkedIn:
https://www.linkedin.com/in/ma
rco-angelo-dela-cruz-a4bbb7172/
EXPERIENCE
Concentrix, Quezon City — C
ustomer Service Representative
December 2017 - PRESENT
I currently still work with a Health Insurance Account and answer
benefits and claim calls regarding bills members have with healthcare
providers.
Convergys, Quezon City — C
ustomer Service Representative
September 2016 - September 2017
I’ve worked with a Health Insurance Organization in taking in calls for
benefit and claim inquiries with health care providers.
SKILLS & INTERESTS
Creative Writing
ALE Online School , C
hina —
ESL Tutor
March 2016 - September 2016
I took an offer for a home-based job by teaching chinese people how to
speak and communicate fluently in the english language.
Illustration
Graphic Design
Call Handling
Chat Support
Video Editing
Teletech , Quezon City —
Customer Service Representative
January 2014 - February 2016
LANGUAGES
I landed a job to take in calls for a US Based Bank, answering inquiries
regarding client deposit accounts and other banking queries.
oDesk — F
reelance Graphic Artist
March 2016 - September 2016
After I had graduated from College I’ve worked with several clients based
from the US and Australia as a freelance artist. I made logos, banners,
Illustration, and powerpoint presentations through an escrow agency
platform called oDesk.
EDUCATION
Informatics International College, Cainta — A.D. Game and
Animation Technology
May 2011 - May 2013
I won a scholarship to study Gaming and Animation Technology at this
institute, and was able to graduate and pursue other careers.
English, Filipino