Marck Darin Fajardo Lescano

I'm a Medical Virtual Assistant with a strong foundation in Medical Scribing, Transcribing, Appointment Setting, and HIPAA compliance. My recent completion of the Medical Virtual Assistant Master Class has equipped me with the specialized skills needed to support healthcare professionals efficiently and accurately.

Prior to this, I worked for two years as a Documents Review Specialist (Healthcare) at Healthybos Global. In this role, I focused on ensuring the accuracy and quality of important documents, often under tight deadlines. This experience sharpened my attention to detail, organizational skills, and ability to consistently maintain high standards.

Before that, I was a Debt Settlement Agent at Beehive V.A. Agency for a year, where I honed my negotiation skills and learned to handle sensitive situations with empathy and professionalism while negotiating agreements between clients and creditors.

I also spent two years as a Customer Experience Agent at Alorica, where I refined my communication abilities by addressing inquiries, resolving complaints, and striving to enhance customer satisfaction in fast-paced environments. Earlier in my career, I provided technical assistance in Webtec Support at TTEC Holdings, Inc., troubleshooting challenges to ensure seamless client experiences.