Marcia Stipanich Martins

MARCIA STIPANICH MARTINS TECH- DELIVERY | & PROGRA M MA NAGEMENT - | LinkedIn.com/in/marciastipa | Toronto, ON PROFESSIONAL SUMMARY 🚀 Seasoned Technology Delivery Professional with 20+ years of experience leading complex, mission-critical projects in financial services. Expertise in technology delivery, fintech product strategy, agile implementation, and organizational transformation across banking and insurance. Skilled in bridging business and technology, leveraging knowledge of architecture, cloud solutions, and data to drive innovative outcomes. Adept at managing multi-stakeholder environments, mitigating risks, and ensuring seamless project execution. Passionate about disruptive innovation and delivering operational excellence. SKILLS Program & Project Management Digital Transformation Technology Delivery Leadership Executive Communication Skills Fintech Product Strategy Cloud Architecture & Migration Data-Driven Solutions Strategic Planning & Execution Stakeholder Management Change Management SDLC & DevOps & CI/CD Risk Mitigation & Problem Solving Client Relationship Management Technical Solutioning & Integration Architecture & Process Design Cross-functional Leadership PROFESSIONAL EXPERIENCE D A TA P L A T F O R M D I R E C T O R | S u n L i f e 2 0 2 3 — 20 2 4 Acted as the Business Owner for the Data Product Enablement Platform, leading three cross-functional teams to revolutionize data management through a centralized governance framework and self-service data platform. • Fostered a customer-centric approach by simplifying data accessibility, enabling secure and self-service access to data products. • Changed the way Data and Analytics teams work at Sun Life, through leading the first IP Planning, and subsequent ones. • Integrated the Canadian Data Lake into a Data Mesh architecture, improving security, scalability, and data accessibility while realizing $14M in asset reusability. • Directed the deployment of key tools, including a 40%-faster Kubernetes (EKS) solution and integrated data scanning pipelines, enhancing discovery and compliance capabilities. • Established a self-service Data Ingestion Pipeline on AWS, standardizing data ingestion processes and reducing integration costs. • Enabled democratized data access through RDS and DynamoDB sharing, empowering teams with quicker insights and improved decision-making capabilities. D & A A G I L E D E L I V E R Y | 3 6 0 i n s i g ht s . c o m 2 0 2 2 — 20 2 3 Headed Data and Analytics teams, ensuring alignment of business and technology goals and delivering strong outcomes. • Automated reporting processes, reducing the time spent on report preparation from 2.5 weeks to near real-time dashboards, significantly enhancing decision-making capabilities and transparency throughout the process. • Implemented SAFe Agile practices leading a transformation from Waterfall to fully Agile methodologies. Established the firt PI Planning process enhancing stakeholder engagement by aligning deliverables with executive priorities and roadmaps. • Successfully led cross-company Health Checks and Agile workshops to promote continuous improvement and cycle time reduction and enhance velocity metrics issues and . • Coached Product Managers and Architects to enhance role clarity and improve performance, while reducing meeting times. GOBAL PROGRAM AND PRODUCT DIRECTOR | B89 2 0 2 0 — 20 2 1 Led product development and program strategy for a fintech startup offering cross-border banking and credit card solutions. Led teams responsible for multiple domains: Health Checks, Dashboards, Credit, Benefits, ERP, and Customer Insights. • Developed product roadmaps focused on sustainability, customer-centric design, and risk management. • Achieved a 500% increase in user adoption within two weeks by addressing critical customer onboarding improvements. • Successfully launched a new credit-card product, expanding B89's market offerings. • Onboarded operations in a second country, enabling international growth and market penetration. • Improved delivery efficiency through architectural enhancements, requesting independent team releases. • Designed priority models and scoring system to optimize workflows and resource allocation for key initiatives. SOFTWA RE ENGI NEERI NG MA NA GER | C o x Aut o mot ive 2 0 1 9 — 20 2 0 Directed four cross-functional, self-managed Scrum Teams, delivering a best-in-class digital experience for dealers and customers across multiple countries. Collaborated with stakeholders across international regions to meet regional requirements. • Created the first KPI dashboard, enabling data-driven decision by tracking (API + business data), prioritizing, and alerting. • Successfully launched the "One Lender Portal," streamlining digital access for dealers and financial institutions. Delivered key software improvements that enhanced the digital customer experience, increasing presence beyond North America. • Achieved over $200K in cost savings without layoffs or compromising project timelines during COVID-19 first months. • Introduced process improvements to enhance the software development life cycle (SDLC), including code quality reviews, CI/CD pipelines, and QA automation. E N T E R P R I S E A R C H I T E C T / F O U N D E R | S F I - T E C H ( a c q u i r e d b y E l d o r a d o P l y w o o d) 2016 – 2019 Founded and managed a national distributor specializing in IoT solutions for Home and Hospitality Technology • Grew market coverage for home technology needs, establishing SFI-Tech as a leading player in the industry. • Secured exclusive distribution agreements with multiple IoT brands, increasing revenue and expanding the company's product offerings such as Smart Mirrors, Scenting Systems, Liquid Printers, and many others. Responsible for Software versions in Canada. • Led strategy, operations, market research, marketing, and social media, while ensuring market expansion for Canadian and U.S.. ENTERPRI SE A RCHI TECT SPECI AL IST | It au Uni banco 2012 – 2016 Enterprise Architect Specialist: Defined and executed strategic transformation initiatives for Distribution and Channels, playing a key role in the bank's Digital Transformation Framework, enhancing omnichannel capabilities. • Facilitated and authored documentation for enterprise-wide transformation initiative, including process (scaled agile adoption), system maturity assessments (TOGAF + Zachman base), and setting up goals for technical standards. • Created and managed the "Centre of Excellence" virtual community to support knowledge sharing, answer team queries, and provide resources for operational changes. • First executive to produce and deliver over 200 hours of workshops and video training sessions for 8,500 employees, focusing on operational improvements, agile practices, and enterprise strategies. Software Engineering Manager: Oversaw the full software development life cycle and directed cross-functional software development teams in building and maintaining scalable, high-performance solutions for data governance and integration. • Designed and implemented the Data Management Transformation Program, creating a unified Data Delivery Layer to streamline data flow across 2,600 systems. • Developed the Enterprise Key Model, significantly boosting performance, increasing data travel speed from 10,000 keys/second to 42,000 keys/second across platforms enabling 4 times faster batch executions. • Managed annual budgets totaling USD $30MM, aligning resources with high-priority projects and optimizing costs. • Known for high morale teams (from 92% to 95%), received team with low engagement score of 47% and grew to 88% in only 3 months. Leading teams with compassion and targeted coaching and career development conversation to align with purpose. Lead Senior System Analyst: Systems analysis to improve compliance processes and develop advanced fraud detection needs for the Bank’s Operational Risk Management. Recommended and implemented automation for manual risk-monitoring tasks. ADDITIONAL RELEVANT EXPERIENCE SENIOR SOFTWARE ENGINEER | Arab Banking Corporation Brazil WEB D EV EL OPER | S M agalhaes Lo gist ics 2008 - – 2008 EDUCATION B U S I N E S S M A N A G E M E N T E N T R E P R E N E U R I A L E N T E R P R I S E , B M E | Humber College M A S T E R ' S I N FI N A NC I A L E C O N O M I C S , M F E | FGV S Y S T E M S A N A L Y S I S A N D D E V E L O P M E N T , T e c h | Humber College M B A P E O P L E M A N A G E M E N T A N D L E A D E R S H I P , H um a n R e s o u r c e s | BSP (w/o diploma) - CERTIFICATIONS & PROFESSIONAL DEVELOPMENT S A F e - A R C H | Scaled Agile Framework Inc | Architecture S A F e - P O P M | Scaled Agile Framew ork Inc | Pr oduct Ow nership, Pr oduct Manag ement A W S C l o u d P r a c t i t i o n e r | Amazon Web Services | Cl oud C S P O | Scrum Alliance | Pr oduct Ow nership T O G A F 9 | The Open Gr oup | Enterprise Architectur e ACHIEVEMENTS “ D o n ʼt F i n d a F a u l t , F i n d a R e m e d y ” a p p o i n t m e n t ( 3 x ) | 3 6 0 i n s i g h t s. co m | Tor onto P i o n e e r i n B r e a k i n g t h e C a n a d i a n M a r k e t & I n s p i r i n g t h e B r a z i l i a n C o m m u n i t y | C O N C I D | Tor onto H u m b e r L a u n c h p a d c o m p e t i t i o n ( 2 x W i n n e r ) | H u m b e r C o l l e g e | Toronto P e r f o r m a n c e S p o t l i g h t t o p 5 % ( 2 x W i n n e r ) ) | I t a u U n i b a n c o | Toronto - VOLUNTEER EXPERIENCE W i T ‒ W o m e n M e n t o r | S u n L i f e | Toronto C O O & C S O | F C B B ‒ F e d e r a t i o n o f C a n a d i a n - B r a z i l i a n B u s i n e s s e s | Toronto T e c h A s s i s t a n t / G e n e r a l | K a p l a n I n t e r n a t i o n a l | Tor onto - INTERESTS Stand-up Comedian | Home automation geek | Mom | Forro Dancer (Brazilian rhythm) | Volunteer career & small business coach