Marche Gildo Largo

I am a highly experienced customer service professional with four years of experience in the airline, telecommunications, and training and development industries. I have a proven track record of providing exceptional customer service and delivering effective solutions to meet the needs of a diverse range of customers.

In my time working in the airline industry, I gained valuable experience in managing complex customer issues, handling complaints, and ensuring a positive travel experience for all passengers. I developed strong communication and problem-solving skills that allowed me to effectively manage stressful situations and provide timely and effective solutions.

My experience in the telecommunications industry has further honed my customer service skills. I have gained extensive knowledge of telecommunications products and services, enabling me to provide effective solutions to customer's technical issues and ensure a smooth customer experience.

In my role in training and development, I had the opportunity to apply my customer service expertise in a new way. I developed and delivered training programs that enabled employees to improve their customer service skills, resulting in higher levels of customer satisfaction and retention.

Overall, my extensive experience in customer service, combined with my strong communication, problem-solving, and training skills, make me a valuable asset to any organization looking to deliver exceptional customer service and build long-lasting customer relationships.