Marcel Killsenemy

I am an experienced Scrum Master/Project Manager with a proven track record of delivering complex SaaS and cloud-based solutions across diverse industries. Specializing in digital transformation, I have successfully led initiatives focusing on creating scalable, efficient backend systems and infrastructure solutions. My expertise spans enterprise software implementation, stakeholder management, and driving technological innovation through strategic project planning and agile methodologies. I excel at managing cross-functional teams, optimizing system performance, and delivering high-impact solutions that meet critical business objectives. 

I have extensive experience with multiple project management methodologies, with a focus on Agile and Scrum, but a comprehensive understanding of various Agile methodologies, traditional methodologies and hybrid approaches. I take a pragmatic approach in which I am able to adapt based on project complexity, team dynamics, organizational culture and specific project requirements.

Throughout my work career, I've successfully led complex projects across different industries.

I started at IBM, where I managed the development of a customized cloud-based solutions within the Smarter Workforce which helped transform their support team's ability to manage volume, reducing overall volume by 60%.

From there I went to PrismRBS, where I spearheaded the complete redesign and modernization of their bookstore management SaaS platform, Helping create a new modern system in just over 2 years.

At Spreetail, I led the development of a unified backend solution that revolutionized how our vendors and sales team collaborated. The project's primary objective was to develop a comprehensive software platform that would streamline communication, inventory management, and sales processes across multiple vendor relationships. As a result, we were able to reduce vendor onboarding time by 40% and improve sales team productivity by 35%. We were also able to achieve 99.9% data migration accuracy and create simplified reporting and performance tracking.

At Nelnet, I managed a critical infrastructure project related to the Biden loan forgiveness program. This complex initiative aimed to scale the digital platform to process millions of student loan forgiveness applications efficiently and securely. This project had extremely tight timeline with high-stakes federal requirements and strict data privacy and security standards. In the 6-month time period, we were able to complete the infrastructure needed however the project was put on hold due to the Biden loan forgiveness program ultimately being challenged in the Supreme Court.

And most recently at biBerk, I managed the end-to-end development of their SaaS application. Further demonstrating my expertise in bringing complex software solutions from conception to deployment.

In my personal life I put my work experience to use as the Director of a youth football program that serves underprivileged youth. Each year we provide opportunities for about 50 families that have at-risk youths in our community. In addition to this I coach competitive youth football and basketball year-round and provide mentorship and life coaching to incarcerated youth that are looking to transition back into the community. 

Through my diverse experiences in managing different and unique projects, while having to adapt to different needs and requirements, I feel I have been equipped with the skills and tools necessary to successfully integrate into any team and help drive their success.