Marc Julius Adriano

I am an experienced professional with over five years in the BPO industry, progressing from Customer Service Agent to Subject Matter Expert and Team Leader, where I developed expertise in quality assurance, data management, and team leadership. I later transitioned into healthcare, working as a Medical Virtual Assistant for a U.S.-based psychiatrist, handling tasks such as appointment scheduling, patient communication, and medical billing. With strong organizational skills, attention to detail, and a commitment to integrity and continuous learning, I am confident in my ability to provide reliable, high-quality support as part of your team.