Marc Aldrin Lascano

I am an experienced professional with a diverse background in customer service, administration, digital marketing, and operations management. Before moving to Thailand, I worked as a Customer Service Representative for a leading BPO company in the Philippines, where I trained employees in communication skills and product knowledge.

Since then, I’ve supported multiple business owners in the USA as a Virtual Assistant, contributing to different industries including mental health, septic & sewer, moving & hauling, and RV rental management. My responsibilities have included:

• Septic & Sewer Business – Processed and managed county permits, prepared documentation, and coordinated with local agencies.
• RV Rental Management Company – Handled financial remittances, created and maintained websites, implemented SEO strategies, and managed Facebook outreach and marketing.
• Mental Health Clinic – Managed medical billing, insurance verification, SEO, and marketing initiatives to improve clinic visibility and client acquisition.
• Junk & Moving Services – Conducted data entry, monitored staff activities, tracked truck movements, and supported overall operations efficiency.

I hold a Bachelor of Science in Computer Science and continuously expand my skills through seminars in Video & Photo Editing, Cybersecurity, and Product Management. I also actively use Notion for organization and workflow management.

With proficiency in Canva, SEO, digital marketing, and administrative tools, I bring strong adaptability, problem-solving skills, and perseverance. I am confident in my ability to manage tasks under pressure while adding value to the businesses I support.