Ching, Marc Adrian M.
#3 Osmena St. T.S Cruz Subd San Agustin Novaliches Quezon City
Mobile No-
E-mail Add:-
OBJECTIVE:
To gain and understand of how to provide good customer service and to obtain knowledge of the day-to-day operation of (industry/type of business).
EDUCATIONAL BACKGROUND:
Tertiary:Bestlink College of the Philippines
1044 Brgy. Sta.Monica, Quirino Hi-Way, Novaliches, Quezon City
Bachelor of Science in Information Technology
June 2010- April 2014
Secondary:Ramon Magsaysay High School
España, Manila
June 2005-April 2009
Elementary:Legarda Elementary School
Fajardo, Manila
June 1999-April 2005
ACTIVITIES AND SEMINARS:
NSTP Seminar
Tanay, Rizal
February 14, 2011
I.T Security & Freedom of Information: Towards a more Responsible Filipino Youth
National Teacher’s Camp, Baguio City
January 15-17, 2013
Project Study I: Service Management
Bestlink College of the Philippines
August 16, 2013
OJT- Aiaiser
Technician
June 2013 – September 2013
WORK EXPERIENCE:
IT Specialist / E-Commerce SpecialistAUGUST 2014 – MAY 2023
Ming Hong Ironware Processor Corporation
GECAR Machine Solution INC.
Metal Hardware Ironware Processor Corporation
GENESIS Equipment & Fluid Power Components Corporation
HARDWARE
Computer Maintenance
Inventory/Monitoring of Computer
Computer Repair and Replacement Checklist
Purchasing of Computer and Warranty Replacement
Printer/Copier Maintenance
Inventory / Monitoring
Replacement and Repair Checklist
Purchasing of Printer Cartridge/Ink/Toner
Network Management
Network Map / Sharing
Files and Printer Sharing
Bandwidth Management
WIFI Management
Desktop Monitoring
Manage IT Equipments
Inventory , Repair Checklist
Biometric with Access Control
ID Card Printer
CCTV Installation
Conference Meeting
Projectors
Etc.,
COMPUTER SOFTWARE
Programming (Using NETBEANS JAVA, SQLYOG)
Basic Inventory System
Information System
Inventory System
POS System
Giving Technical support in the company
Photoshop (Calling Card, Brochure, Company ID, other editing’s)
Back up Files and Recovery of Files
Inventory of License Softwares
Microsoft Office(Troubleshoot if problem occur / Support to company)
Secure company accounts (Backup of recovery) (List of accounts)
Website
Update / Add Company Email
Manage Payment Domains and Hosting
Update Company Website Details
WORDPRESS/MAGENTO
Update Homepage
Answer Customer Inquiries
E-Commerce Site (Lazada, Shopee, Akulaku, Website, Facebook Page, Carousel)
Posting/Updating of product in different marketplaces and e-commerce
Research and editing of picture and product details
Designing the Landing page / Product Details
Monitoring sales and inventory
Answering Customer Inquiries Concerns and monitoring feedbacks
Monitoring and Tracking of Parcel/Item
Filling of Return and Claims
Computing of Sales, Commission, Payment Fee, Promotions, and others.
Reporting of Fast- and Slow-moving products
Monthly Sales and Inventory Reports
Sourcing/Research of new trends products
Managing Promotion, Campaign, Ads and Marketing Strategy
Installation of Different Sofware (CAD,CAM,Machine Software)
IT AssistantMAY 2023 – MAY 2024
Will Decena and Associates, Inc.
Help in Managing and monitoring all installed software, systems and infrastructures
Help in enrolling employee in biometrics via online
Troubleshoot problems encounter by the users
Help Manage IT equipment and inventory
SKILLS:
Can use Microsoft Office like (Microsoft Word, Microsoft Excel, Microsoft Access)
Familiar with the programming language such as Visual Basic.
Familiar with the programming language JAVA using the IDE eclipse and NETBEANS
Familiar with the programming language PHP using XAMPP
Familiar with database management using MYSQL
Has Basic Knowledge in MIKROTIK (Bandwidth Management)
Knowledgeable in Active Directory
CHARACTER REFERENCE:
Jerome Jay HaleyDolly MateoChristian James Coronel
IT StaffRegistarDate Encoder-
I hereby certify that the above statements are true and correct based on my knowledge.
___________________________
Marc Adrian M. Ching
Applicant
