My name is Mara Mae Lopez and I have about a total of 4 years call center experience in the BPO industry.
I handled billing and tech support for Time Warner cable for 9 months.
2years chat and email support for iTunes Apple handling billing and basic troubleshooting.
And lastly, 1 year and 7 months handling phone, chat and email support for Amazon Retail.
I am a very fast learner and love to multitask. I also have a low AHT( average handling time) and I hate being late or absent.