Mao Razon

Mao Razon Project Test Coordinator / Project Manager / Scrum Master- Summary Decisive, result-oriented, and quality focused professional. Mao has over 15 years experience in successfully managing/testing complex enterprise level projects (ERP / CRM / Financial Systems) for web, mobile,desktop, and mainframe end to end implementations using both Waterfall and Agile (SCRUM) approach. Keen eye for analyzing problems, crisis and risk management while determining viable solutions. He excels in coordinating between cross functional and cross cultural teams to achieve project deliverables within resource, schedule, and scope budget without compromising quality. Recognized as both a lead and an individual contributor in optimizing and promoting effective and efficient processes in the organization leveraging leading quality standards and best practice: PMBOK, CMM, ISO and ITIL. Technical expertise includes manual, and automated testing using selenium web driver for regression, system integration, UI, security, and load/performance testing Certification: Professional Scrum Master Experience Project Test Coordinator at RCG Global Services July 2014 - Present - Creates and executes Test Plan, identifying resources, milestones, risks and dependencies and corresponding mitigation for small to large and complex enterprise release / business critical projects - Analyzes, tests, and certifies application-specific software and performs ambiguity reviews of business requirements and functional specification documents - Maintains internal and external relations through communication with clients and project teams, in coordination with Project Managers - Monitors and reports project resources, scheduling and budget performance - Facilitates meetings, Test Case reviews, Defect Triages, as well as prepares agenda, scheduling and meeting minutes Project: Elavon QA Manager at Cormant Technologies September 2013 - June 2014 (10 months) Page 1 • Ensure the smooth running of the quality assurance systems and services and promote best practices and procedures throughout the QA Team • Manage high workloads, test multiple systems and delegate tasks to the members of the team • Coordinate effectively with all levels of the organization • Involved in the performance appraisal of the team members Project: Courier and Logistics Applications ERP QA Manager - MLA at NetSuite October 2009 - September 2013 (4 years) • Create, review, and implement/execute Test Plans against new and existing features • Hands on contributor of automation tests using Selenium and fitnesse • Does QA oversight for other independent development teams • Manage a team of 7 QA engineers • Responsible for hiring QA engineers • Validates, and recommends possible solutions to customer issues on the system • Coordinates with QA engineer counterparts in San Mateo – USA • Create detailed team’s weekly resource utilization report • Actively participate in daily SCRUM meetings hosted in San Mateo – USA • Experienced in communicating directly to local and foreign counterparts / stakeholders Project: Netsuite Project / Test Manager at ToolTwist January 2007 - October 2009 (2 years 10 months) - Pioneer employee. - Interviews key resources both Development and Test - Manage and test new product features. - Leads process improvement and company policies discussions. - Reviews and recommends technology tools. Project: Tooltwist QA Manager July 2005 - December 2006 (1 year 6 months) • Create, execute, and track project plans for various clients both for testing and implementation and support activities. • Prepares Test Plans and Test Cases. Review Functional Specifications • Manage and execute functional UI centric testing on multiple browser: IE, Firefox, Safari on Win2k, WinXP, MacOSX Page 2 • Test J2EE technology web application • Lead 7 Support Development/4Test Engineers • Schedule and manage software release/patch for multiple clients on different configurations • Manage the migration process of systems • Measure capacity load of systems using OpenSTA/ Neoload • Create automation scripts using Sahi web automation and test tool • Manages bugs/issues using Bugzilla/Mantis • Manage and provides support to client sites: Japan, UK, Singapore, US • Maintains compliance to SLA and ITIL based Service Desk process • Coordinates with client’s Project Manager on issues and developments Project: IT Asset and Service Management QA Manager at Wallem Innovative Solutions September 2000 - July 2005 (4 years 11 months) - One of the key person in the formulation and implementation of the company’s Software Development Policies compliant to the Software Engineering Institute’s Capability Maturity Model (SEI-CMM: http:// www.sei.cmu.edu/) Level II and III for system development - Updated Resource Utilization Analysis Reporting system to effectively monitor and reflect productivity rate of each individual, team, and an organization as a whole - Assigned as Configuration Management Lead, which creates and maintains DevCo’s Process Assets Library and populates the Project Binder consisting of artifacts of all projects, using Microsoft Visual SourceSafe as Configuration Management tool. - Developed Help System and User Help Documents for various software products - Appointed as Internal Quality Lead Auditor/Assessor for ISO 9001:2000 leading to the successful certification in 2003. - Minimize number of test builds/cycles to 3 for every handed over application for testing. Team Lead 1999 - 2000 (2 years) • Develops immense 3D navigable Virtual Vessel Computer Based Training (CBT) tool, derived from set of plans, for single and multi-user for the maritime industry using latest cutting edge technology available in the market (e.g. Half-Life/Counterstrike/WorldCraft; Unreal Ed; Talon; Jupiter) • Provides overall product strategy, research and development and project planning for the whole product development life cycle • Leads a team of 4 developers with diverse skill sets • Translates General Arrangement plans/images to 2D drawing plans using CAD tool (Vdraft and AutoCad 2000) • Other functions include supervision of Data Capture and Image handling. Page 3 Education Angeles University Foundation MSIT, Information Technology, 2004 - 2005 Holy Angel University BSCE, Engineering, 1993 - 1998 Chevalier Page 4 Mao Razon Project Test Coordinator / Project Manager / Scrum Master- Contact Mao on LinkedIn Page 5