Manzur Hussain

MANZUR HUSSAIN Chakra Road ● Aftab Town ● near Misrial Road Rawalpindi ● Ph:- ●- ● Dedicated, technically skilled, quick learner business professional with adaptable 3D visualization and administrative support skill set developed through experience as a General Manager, Manager Operations, Administrative Officer and Office Assistant. ● Excel in resolving employer challenges with innovative solutions, systems and process improvements proven to increase efficiency and customer satisfaction. ● Offer advanced computer skills in Google Sketchup, Enscape, Twinmotion, MS Office Suite and other applications/systems. Key Skills 3D Visualization Office Management Teambuilding & Supervision Staff Development & Training Policies & Procedures Manuals Interior Designing Spreadsheet & Database Creation Accounts Payable Expense Reduction Records Management Meeting & Event Planning Inventory Management Experience October 2021 to date InteriorBiz Pakistan Owner After leaving my permanent job I have started my own business in the field of 3D visualization and interior designing. Kept on polishing my skills and provided services to lots of satisfied customers. Results: ● Polished my skills in Sketchup ● Learned professional tricks and tips for photorealistic renders ● Provided services of interior designing and 3D visualization to different clients. ● Started learning AutoCAD and Photoshop Apr 2014 to Oct 2021 Hassan & Hussain Enterprises General Manager Hassan & Hussain Enterprises is a construction/renovation and building maintenance company. I worked there for 7+ years. My responsibilities were to manage and supervise office administration and technical field staff. I was also part of the hiring process. My further responsibilities include; making and drafting HR policies such as staff medical policies, leave policies and job descriptions of the staff.To further my interest in the interior designing and 3D visualization I create 3D designs for our different renovation projects. Results: ● Built a team of professionals to handle office administration, HR, Accounts and field coordination staff by creating clear job descriptions. ● Created system for office record maintenance using Ms. Excel and trained the staff on the system. These systems include: staff leave record, vehicle log book record keeping, payroll system, field expense record, daily job record (field) and customer database. Being part of the Management team; I was integral part of the client negotiation meetings, preparation of quotations, preparation of technical proposals, preparation of job time schedules, research work for new techniques/products and hiring subcontractors. ● I used to take care of all the incoming/outgoing emails, responding to the customers in a timely manner, sending out emails to the customers and in the process trained the office staff for the same. ● Learnt Sketchup, Enscape and Twinmotion for 3D architectural modeling and interior designing ● Created lots of 3D models of interior designs and photorealistic renderings for different renovation projects. Jul 2009 to Dec 2013 Excellent Services, Manchester UK Manager Operations, Dec 2011 to Dec 2013 (Full Time) Sales Executive, Jul 2009 to Dec 2011 (Part Time) Promoted during 4-year tenure with Excellent Services. Started my career with the organization with an entry level role i.e. Insulation Surveyor and with the passage of time became trusted to the executives and promoted as Manager Operations. Results: ● Manage and mentor the home insulation sales and operational staff ● Assign sales territories, set sales goals, and establish training programs for the organization’s sales representatives ● Advise the sales representatives on ways to improve their sales performance ● Developed job sheet for operational staff and assign duties ● Developed Spreadsheet to maintain sales database for onwards submission of the work to the donors ● Coordinate with the renewable energy companies, conducted initial surveys for solar panel systems, trained and managed the sales representatives ● Travel to different locations to attend the sales calls Uffaq Technologies (Pvt) ltd, Islamabad Jan 2008 to Oct 2008 Administration Executive Worked with Uffaq Technologies as an administration executive for a government project to supervise technical and non technical staff and play a key role in hiring new staff for the project. Dealing with customer queries and reporting the work progress according to their requirements. Results: ● Developed job descriptions and daily reporting system for the staff, which helped reduce inefficiency and meet the deadlines ● Hired contractors with different expertise to improve quality of work ● Developed good working relation with the customers being always available for their general queries regarding work progress ● Developed system for procurement of supplies from local market Civil Society Human and Institutional Development Program (CHIP), Islamabad March 2006 to Dec 2007 Administration & MIS Officer Served this non-profit organization as an administration and MIS officer to carry out office administration, employees personal record keeping, procurement, stock and premises management, smooth running of MIS systems, provide leadership and coaching for the administrative staff and provide logistic support to the program departments. Results: ● Developed staff attendance record using an existing door security system ● Maintain up-to-date vendors lists to ensure timely logistic support for the program staff ● Hired a Security Company for 24 hour un-interrupted security of the premises. Hired janitorial staff from a profession janitorial services company to ensure daily cleaning of the office premises ● Developed a proper procurement system which included requisition of supplies, vendors selection, calling quotations, issuance of purchase orders, preparing good receipt and good rejection notes, approving invoices and payments ● Developed Inventory record keeping and stock taking systems of fixed assets and tagging each item with a unique identification number for the first time in the organization ● Perform annual appraisal of the administrative staff and assessed their training needs ● Ensured timely maintenance of office equipments such as local area networking (LAN), computers, fax machines, printers and photocopiers and periodic backups of the data Leadership for environment and development program (LEAD) Pakistan, Aug 2002 to Aug 2005 Islamabad Administration Officer, Apr 2003 to Aug 2005 Administration Assistant, Dec 2002 to Mar 2003 Intern, Aug 2002 to Dec 2002 Worked with this non-profit organization for about 3 years. Joined as an intern and soon after joining, gained confidence of senior executives and got a permanent post of Administration Assistant and later on promoted as an Administration Officer. My basic role was to ensure smooth running of day to day administrative operations, maintenance of inventory record, provide logistic support to the program departments, procurement and leadership to the support staff. Results: ● Prepared administration policies according to the ISO- for the head office and project offices and communicated to the staff for smooth administration operations ● Developed new staff medical benefit policy to reduce the cost of medical insurance ● Developed fixed assets tagging system, stock taking and record keeping of equipment maintenance ● Assist the manager in developing procurement system which included maintenance of approved vendor list, calling quotations, prepare procurement summary and getting it approved from the procurement committee to ensure quality and transparency ● Brought down the reorder levels of consumable inventory to realistic levels to reduce monthly expenditures ● Maintained up-to-date employee attendance and leave record VIP Marketing, Islamabad Oct 2000 to Jul 2002 Assistant Manager (Projects) Worked with this marketing company as an Assistant Manager (Projects) for hiring of new staff for different projects, their training and induction, maintenance of customer database and perform administrative and secretarial duties for the Regional Director. Pakistan Tubular Inspection Services (pte.) ltd, Islamabad Apr 1996 to Sep 2000 Office Assistant Worked with this organization to perform administrative duties such as procurement, petty cash handling, salary disbursement, preparing quotations and submitting tender documents, supervise administrative staff and premises maintenance and invoicing and follow-up with government and private organizations for payments Education MBA from University of Bolton UK (Dissertation on employee annual appraisal system, its importance, common mistakes and how to avoid these mistakes) Oct 2011 ABP Postgraduate Diploma in Business Management from UK Collage of Arts & Technology, Manchester UK Aug 2010 Bachelor of Arts, University of the Punjab, Lahore Pakistan Other Professional Certificates Certificate course on Management Skills, MDF South Asia, Malaysia Aug 2004 Jul 2007 Certificate course on Human Resource Management (HRM), MDF South Asia, Sri Lanka May 2007 International Diploma in Computer Studies NCC (UK), CDS Rawalpindi Pakistan Dec 1994 References: Could be provided on request