Manzur Bepari

Customer Service Specialist

Extremely efficient customer service expert. Excelling for more than 9 years in business process outsourcing. Currently holding an active position as an administrative manager. I am highly trained and immensely qualified with customer service.I have been successful in good call handling skills from interacting with customers ranging from easy to the hardest concerns over the years.I am highly dedicated to my work and aim to provide excellent long-term partnership and quality of work for my clients. I am a team player, work-motivator, results-oriented, fast learner with all "can do" attitude. I bring only the best results to the table.

Social Media Marketing Expert

Champion of social media tools and technologies, with a track record of creating and implementing successful social media campaigns. Work closely with clients to develop and execute a proactive, social content calendar, managing all phases digital marketing initiatives from concept through delivery and optimization.

List of Tools

Social media channels: Facebook, Twitter, Instagram, Google+, Pinterest, Snapchat, Periscope, YouTube, Vimeo, LinkedIn, Tumblr

Platforms, tools and analytics: Sprinklr, Salesforce Radian6, SocialOomph, Hootsuite, WordPress, LinkedIn Publishing, Live Writer, Bit.ly, Google Analytics, Clicky, Mint, KISSmetrics

Software: Camtasia, Audacity, Photoshop, Illustrator, MS Office Suite

PR/reporting tools: PRWeb, Help a Reporter Out (HARO), PitchEngine