MANUEL
PEREZ GOMEZ
CONTENT & PEOPLE MANAGEMENT
CONTACT
San Antonio de Los Altos, 1204. Miranda, Venezuela
PROFILE
Purpose and results-driven content editor, translator, and team leader with over 6 years of experience
managing content in Marketing, Organizational and Leadership Development, and EdTech organizations.
My experiences in developing content, working collaboratively, onboarding, and guiding colleagues and
customers have allowed me to learn from a diverse and exceptional group of people, build lasting
relationships, and continuously improve my interpersonal skills.
I am convinced that clarity, transparency, and team cohesion are key to reaching meaningful outcomes, both
professionally and personally.
DISC STYLE: FORMALIST
PORTFOLIO
--manuelpérezg
HARD SKILLS
Spanish & English: Native / Bilingual Proficiency
Informative / Technical / Promotional Writing
AI Prompt Structuring & Refinement
Fact-Checking
Faithful Translation
SEO
Editing / Publishing Content
Process Documentation & Improvement
Content / Project / Website Management
Account Management
SOFT SKILLS
Assertive / Effective Communication
Critical & Strategic Thinking
Decision-Making & Problem-Solving
Adaptability
Pivoting
Organization and Delegation
Team Building
Leadership
Coaching / Mentoring
Commercial Awareness
TOOLS
ChatGPT / Gemini
Google Workspace / Microsoft 365
Asana / Monday / Notion
Planhat
Zoom / Meet / Teams
Slack / Discord / Chat
Loom
Calendly
WordPress / Squarespace / UENI
Klaviyo / Mailchimp
EDUCATION
Andres Bello Catholic University (UCAB)
Bachelor's Degree in Spanish Language and General
Literature
October 2012 - October 2018
Earned my Bachelor's Degree with a thesis on the
similarities between Noir Fiction and Picaresque
novels. Deemed meritorious research.
Design Institute of Caracas (IDC)
General Design | Illustration
October 2011 - July 2012
WORK EXPERIENCE
Content Editor | Translator
Freelance · July 2022 - October 2025
Developed, edited, and translated online content on demand through various remote work platforms.
Onboarding Advisor
UENI · March 2025 - May 2025
Guided 100+ new and recurring customers through their website setup process, designing a
comprehensive onboarding experience, providing continuous support, and ensuring successful adoption
and satisfaction with UENI services.
Key responsibilities included website walkthrough, domain selection, in-house editor training, upselling,
recording tutorials, liaising with the marketing and tech teams, and video call logging.
Successfully onboarded 135 customers with an 87.1% meeting attendance rate (135/155), 97.7% retention
rate (132), 4.88/5 Customer Satisfaction Rating (53 reviews), and 3 upsells to the highest-tier plan.
Head of Content | Onboarding and People Manager
Excuela · June 2023 - July 2024
Developed and collaborated on 25+ educational and skill-building interactive courses: Sustainability,
Disaster Management, Financial Advice, Formal Employment, Workplace Safety, Mental Health, and
Interpersonal Skills, among others.
Oversaw course development, uploading, and launch on the mobile and web apps: written content,
animated videos, and usability.
Helped content writers and motion designers maintain a consistent voice and tone across all content as
they developed and tested new ideas.
Documented best practices to improve overall outcomes for the team.
Successfully onboarded 20+ new hires for the Content and Motion Design departments.
Consistently offered and asked for candid feedback to improve team cohesion, performance, autonomy,
and growth.
Facilitated team and client meetings that included project owners, field experts, department heads, and
CEOs.
Helped build an open communication and collaborative work culture, bridging gaps between the C-suite,
middle management, the team, and clients.
Collaborator | Editor
Lead Together, Enlivening Edge, Dream See Do · March 2021 - July 2022
Wrote, edited, and synthesized content for several Organizational and Leadership Development blogs and
magazines: blog posts, expert interviews and presentations, and promotional articles for the Global Teal
Meetup for the Americas and DSD's Learning Experience Platform (LXP).
Virtual Assistant | Content Editor | Website Manager
Valatam / Human First Works · March 2021 - July 2022
As a VA, I worked closely with the founders of HFW to develop, edit, and publish online resources for
business leaders and their teams.
Planned, outlined, and developed Organizational and Leadership Development content: white papers, blog
posts, promotional articles, web page copy, book blurbs, LinkedIn posts, newsletters, and email
campaigns.
Edited and organized business proposals, presentations, and internal documents.
Managed the company website.
Editorial and Project Manager | Account Executive
786.Marketing · November 2019 - July 2021
Oversaw the development and implementation of social media and blog strategies for a wide variety of
clients and businesses, including financial advisors, real estate agents, sports clubs, restaurants, and
retailers, among others.
Managed client communication and helped the team align with their goals and expectations.
Edited and translated blog posts and social media grids for internal magazines and 20+ external clients.
Content Writer | Sub-Editor
A Tu Salud En Linea · March - July 2019
Wrote and published 90+ Health and Wellness articles. Within two months, I started proofreading and
publishing articles written by colleagues.
Part-Time Proofreader | Translator | Screenwriter
Simon Bolivar Music Foundation · February 2018 - September 2020
Proofread web and social media content, translated referential material, and wrote video scripts for
Nucleo Virtual, a project that offered online tutorials and classes for El Sistema students.
