Industrial Engineer + 5 years of experience in team management across various sectors including
manufacturing, maintenance, and call centers. Goal-oriented with a strong problem-solving ability,
adaptable, and capable of learning on the fly to swiftly adapt to diverse work environments.
Working from home professional 3+ years delivering outstanding customer service in both English
and Spanish. Solid written and verbal communication skills, proficient in MS Office (Word, Excel
, and Outlook) as well as virtual team collaboration tools like Teams, SharePoint, Drive, etc.
Accustomed to working remotely with minimal supervision, own a dedicated and well-equipped home office, with an updated computer, dual monitors, noise-canceling headsets, a power backup, and a reliable wired internet connection.