I’m a Bilingual Executive Assistant with more than five years of experience supporting teams and managers in the U.S., Canada, and Colombia. I help organize workflows, coordinate communication, and keep daily operations running smoothly in remote environments.
At Regional Implant Centers (Houston & Austin, TX), I supported executives and team leads by managing schedules, updating CRMs, and keeping clear communication between departments. I used tools like Google Workspace, eClinicalWorks, and Slack to organize information, track progress, and make sure everything stayed on time and well documented.
Before that, I worked with Teleperformance in the Vivint Smart Home Canada campaign, where I handled billing inquiries and client communication in English. That experience helped me become faster at solving problems and staying organized under pressure.
I also worked as an English Coach and Teacher, designing materials and digital systems using Google Workspace and Canva. That role improved my communication, teaching, and coordination skills, which I now apply when training or assisting remote teams.
I’m confident using CRMs such as Salesforce, HubSpot, and ECW, and I’m familiar with tools like Slack, Microsoft Teams, and VoIP systems. I focus on clarity, structure, and consistency to help leaders and teams stay aligned and productive.
Whether managing schedules, handling reports, or supporting clients and projects, I bring a calm and organized approach that keeps things moving efficiently and builds trust across the team.