Mantosh Kumar

MANTOSH KUMAR Email ID:-https://www.linkedin.com/in/mantosh-kumar-87362b53/ Phone: -,- Experience Summary:              5.8 Years of Expertise in Windows Installer technology, Install Shield, Application Packaging, Application virtualization, SCCM 2012, Microsoft SQL, Batch Scripting, VBS and PowerShell. Working in Blackrock in L3 support role with TeamLead Position. Worked in Citrix packaging with core packages also. Experience in end to end Windows 10 migration project. Expertise Knowledge in sequencing and quality analysis of virtualized applications. Good Knowledge in software deployment using SCCM. Extensive exposure to complete life cycle of Software Packaging and Deployment. Troubleshooting Tools like Picture taker, Process Monitor and Beyond Compare. MSI conflict resolution, ICE validation and ICE resolution. Expertise in Windows Installer technology, Install Shield, Application Packaging, Application virtualization, SCCM, Microsoft SQL, Batch Scripting, VBS and PowerShell. In depth knowledge of working on VMWare Workstation, VMWare VSphere. Possessing management skills and having the ability to work with the minimum of supervision. Self-motivated, quick learner, capable of setting up the priorities and taking decisions to meet the deadlines Professional Experience: Employer : ITC Infotech Project Name : BlackRock Client Designation : Associate IT Consultant Role : Application Packager \ QA’er Duration : May 2018 – Till Present Project Responsibilities:            Completed Windows-10 migration process. Packaging simple medium and complex applications and verifying their behavior on various platforms. Creating / Editing VBScript and embedding into MSI as a Custom Action. Engage internal customer to obtain packaging requirements and create technical documents with solutions to meet requirements and scale to large environment. Ensure prerequisites or dependencies as well as BlackRock packaging/deployment standards are accounted for in the solution delivered. Engage Application Owner/Developer/Vendor to assist with technical configuration when necessary. Create application package in MSI and/or Virtual format (App-V 5.0) for Windows Desktops. Perform internal testing/quality assurance to ensure package complies with standards. Coordinate testing and User Acceptance Signoff with application owner. Remediate issues discovered during testing or deployment. Stage deployments to the target audience using SCCM for Windows. Troubleshooting using tools for various issues: File Explorer, Process Monitor and Picture Taker, ACT, techtoolbar, workflow manager, RTG, Active directory users and computers. Page 1 of 3 Professional Experience: Employer : Birlasoft Pvt. Ltd. Project Name : Swissre Project. Designation : Software Engineer Role : Application Packager Duration : Oct 2017 – May 2018 Project Responsibilities:       Creating / Editing VBScript and embedding into MSI as a Custom Action. Employing high degree of customer-service skill and technical expertise while ensuring customer satisfaction. Ensuring audit related parameters are covered as per the standards. Perform compatibility checks against Win-7 and Win-10 for all the Windows installer packages using Admin Studio’s Application manager. Resolve ACE errors and warnings by following best practices. Contribution in service improvement program for automating the manual processes to save overall packaging efforts. Professional Experience: Employer : WIPRO Technologies Project Name : Novartis Designation : Project Engineer Role : SPOC\Application Packager \ QA’er Duration : June 2015 – Oct 2017 Project Responsibilities:              Guide team members for any technical issues, queries & clarifications relating to the applications packaging from Initiation team\Client\Front office. Keeping track of packages and ensuring end-to-end delivery. Analyzing the Quality of packages created by BAU Packaging Factory members and performing Quality checks Packaging/Sequencing simple medium and complex applications and verifying their behavior on various platforms. Staging and analysis of the sequenced apps in Mgmt server and App-V client. Preparation and modification of technical documents. Providing prompt, accurate, and respectful support to the client. To troubleshoot the applications whenever there is a problem with the package this helps in launching the application without prompting errors. Knowledge of Application Manager reports for application compatibility. Hands on of Application Management Module in SCCM 2012 like Creating of Applications, Deployments, Dependencies. Contributed immensely in the Quality Assurance, trouble shooting the team members applications, mentoring the juniors. Handling Customer tickets and interacting with the clients over VOIP to assist in installing and troubleshooting the issues within SLA time lines. Performed other activities like creating reports, MSI, Project specific processes and standards and knowledge sharing. Page 2 of 3 Technical Expertise:        Operating Systems Packaging Tools Publishing Tools Deployment Tools Sequencing Tools Scripting Tools Third Party Tools : Win-XP, Win-7/8/10, Windows Server 2003/2008/2012. : Installshield 2012\15\16, Repackager : App-V Management Console : SCCM 2012,2016. : App-V Sequencer 4.6 SP1, App-V Sequencer 5.0/5.1 : VB Script, Powershell. : Orca, Picture Taker, Process Monitor, techtoolbar, wfm, servicenow . Certifications: o TCA GIS-EUTS-APP PACKAGING-L2 o TCA GIS-EUTS-APP PACKAGING-L1 o McAfee Antivirus Endpoint Protection Solution - EPS - L1 o Visual Basic, C language, Data structure, JAVA, ADV.JAVA, ORACLE from Megasoft It Solution. o National Certificate in Modular Employable skills. o Desktop publishing from Nobel InfoTech. o Diploma in French Certification for 1 year. o Certification in accessibility computing. o Runners up of “chess” & “carrom” in Pondicherry University among 200 participants. o Won 30 floor climbing competition in 7 min 6 sec in World Trade Center, Mumbai. o Certifications of appreciation from “NIT Trichy” and “SSN college of Engineering Educational Qualifications: Course Name of University Pass Out Percentage MCA PONDICHERRY UNIVERSITY 2015 86% BCA MAGADH UNIVERSITY 2012 72% Intermediate B.S.E.B 2009 71% Matriculation B.S.E.B 2006 68% Personal details: Name : MANTOSH KUMAR Address : Anamika A-52, Gokuldham Colony, Goregaon East, 400063,Mumbai. Nationality : Indian Passport No : M- PAN Card No : CJLPK4835K Date of Birth : 15/09/1991 Place: Mumbai MANTOSH KUMAR Page 3 of 3