Manthana Jasmer

MANTHANA JASMER 460 2nd Ave S, Apt 102, Kirkland, WA 98033 T--EDUCATIONAL BACKGROUND  June 1998 – March 2002 M.Sc. in Geography Faculty of Social Science, Chiang Mai University, Thailand (Thesis’s Scholarship by SASAKAWA Foundation, Japan)  June 1994 – April 1998 B.Sc. in Geography (Minor in Economics) Faculty of Agriculture, Natural Resources and Environmental, Naresuan University, Thailand SUMMARY OF EXPERIENCE  16 Years Experience as a Project Coordinator  16 Years Experience in Marketing and Customer Relations o : Client Satisfaction Report, Client Visiting Report, Client Complaint Report, Sales Engineer & Negotiation / Planning Strategy/ Annual Plan / Business Plan / Monthly Report / Follow Up Business Plan / Survey Data for Setting Up New Branch (Chiang Mai, Phuket and Rayong) / Survey Marketing / Presentation / Document for Bidding & Sign Contact / Proposal Qualification :PQ / Booth & Exhibition / Entertain Clients  13 Years Experience in Quality Management ISO 9001 version 2000, 2008 and 2015 and Internal Auditor  13 Years Experience in Media : Brochure, Leaflet, CD Presentation, Website and Company Newsletter Editor  12 Years in Corporate Social Responsibilities (CSR)  10 Years in Geographic Information Systems or GIS Application / Remote Sensing and Aria Photogrammetry  10 Years in Customer Database Management  8 Years in Knowledge Management (KM)  8 Years in In-house Speaker in Customer Relations for Project Coordinator and Customer Relations for Project Manager  5 Years in Thai Tutor  2 Years in Retails and Food Services SKILLS  Languages skills : Fluent in Thai and good command of English  People skills : Very good in interpersonal skills, commitment to diversity of work ethic and communication skills  Organizational skills : Very good time management skills, mental organizational and physical organization skills  Customer service skills : Patience, clear communication skills, Effective Listening and ability to use positive language  Computer : Microsoft Office (Word, Excel, PowerPoint) and SPSS+  GIS & Remote Sensing Software : ArcView, Arc GIS, Arc IMS, ENVI, Micro Station, MGE, IRASB, PC Arc/Info, Arc/info on Unix 1 WORKING EXPERIENCES  The United States 1.Pactera EDGE- AI Company  Duration : March 2021 - Present  Position : Freelance for Text Annotation, Speech Transcription, Search Relevance, Image Annotation and Data Collection 2.Access2Interpreters LLC - Language Agency Columbus, OH  Duration : December 2020 - Present  Position : Thai-English Medical Interpreter - Remote 3.Sodexo - Food Services at Kirkland Middle School, WA  Duration : October 2019 – May 2021  Position : Prep Cooker and Cashier 4.Amazon Prime Now- Online Grocery Shopping  Duration : September 2019 – March 2020  Position : Associate 5.Club Demonstration Services (CDS) – Costco Kirkland, WA  Duration : January 2019 – July 2019  Position : Products Demonstrator and Sales Advisor 6.United States Postal Service (USPS) – Kirkland Post Office, WA  Duration : Mid November – December 2018  Position : Holiday Clerk Assistant 7.Uwajimaya - Asian Supermarket in Bellevue, WA  Duration : September – Mid November 2018  Position : Cashier 8.Thai Style Language Co. Ltd. - Teaching Thai Language for Foreigners  Duration : July 2018 - Present  Position : Thai Tutor 9.Leam Buri - Thai Restaurant in Seattle, WA  Duration : May – June 2018  Position : Waitress  Thailand 1.Consultants of Technology Co., Ltd. (COT) – Engineering Consultants and Consulting Services  Duration : December 2003 – April 2018  Position : Business Development Assistant Manager  Responsibility : 1. Project Marketing and Sales Engineer 2. Customer Relations Management (CRM) & Corporate Social Responsibility (CSR) 3. Internal Auditing Team Leader 4. Working Team for Quality Management Systems ISO 9001:2015 and ISO 9001:2008 5. Customer Database Management and Knowledge Management (KM) 6. Key Performance Index (KPI) Management Working Team 7. Work Instructor and Coaching 2. Consultants of Technology Co., Ltd. (COT) – Engineering Consultants and Consulting Services 2  Duration : April 2002 – November 2003  Position : GIS Analyst and Project Coordinator  Responsibility : 1. GIS Database Management (Data Collection /Data Input) 2. GIS Application (GIS Analysis and Reporting) 3. Project Coordinator WORK SHOPS 1. Medical Terminology Course by Access 2 Interpreters, LLC. (July-September 2020) 2. Paiboon Language Academy: Thai-English Translator and Interpreter (April 2019 - April 2020) 3. Retail Customer Service and Cashiering: Goodwill Job Training and Education Center at Seattle (Summer 2018) 4. Advanced ESL and Fundamental Writing: Lake Washington Institute of Technology (Summer Fall Quarter 2018 and Winter 2019) 5. ISO 9001:2000, ISO 9001:2008 and ISO 9001:2015 Courses : Quality Management Systems, Integrated Internal Audit and Project Manager in 2002, 2009 and 2016 6. Competency Courses : HR for non- HR Manager, Project Management Techniques, Psychological Operations and Incentives to Work, Time Management Effective, Corporate Social Responsibilities (CSR), Customer Relations Management (CRM), Key Performance Index (KPI), Knowledge Management (KM), Administration & Management for Leadership and Fast MBA for New Millennium 2004 7. Geographic Information System (GIS) Courses : PC Arc/Info, ArcView, High Resolution Image (QuickBird), ASTER imageries and GIS and Trend in the Future- REFERENCES 1. Jon Hicks, Food Services Manager – Sodexo LWSD, WA T - /-2. Liz Millner, Event Manager - Club Demonstration Services (CDS) – Kirkland, WA T - /-3. Pisit Puthipiroj, Managing Director - Consultants of Technology Co.,Ltd. (Thailand) T - – 47 ext.300 /-4. Isara Prapasawasdi, Business Development Manager - Consultants of Technology Co.,Ltd. T - – 47 ext.331 /- 3