Manoj Kumar Email:-Cell: -
CAREER SUMMARY
Global marketing and project management professional with over 12 years of experience
Areas of Expertise: Marketing | Program Management | Sales Enablement | Key Account Management | Market Research | Communications | Customer Relationship Management |
PROFESSIONAL EXPERIENCE
Career break / Short-term projects (Jun 2016 – to date)
To pursue personal interests and exploring new things such as:
Completed Masters in Rural Development; certificate course in Sanskrit
Short-term contractual assignment with UNDP India (Feb – May 2018); acted as Partnership Development Officer to lead engagements with private sector
Freelance / remote work (transcribing project at Appen Global)
Travel, Yoga
Hewlett Packard Enterprise(Jun 2011 – May 2016) Bengaluru, India
HPE is a large technology company with operations in more than 170 countries worldwide
Programs Manager
Role: Worldwide Services Marketing Lead – SMB / Channel
Lead HPE Technology Services’ global SMB marketing initiatives
Program management for various marketing programs such as channel marketing, communications, content development & distribution across channels including social media, messaging, branding, sales enablement and training
Collaboration and interlock with cross functional, regional and global teams
Reviews and reporting
Notable achievements: successful marketing launch of HPE Worldwide SMB Services program
Career Break(May 2010 – May 2011)
To pursue higher education (full-time residential PGDM program)
NIIT Limited(Jan 2007 – May 2010) New Delhi, India
NIIT is a leading Global Learning Solutions & Services Organisation with operations across 40 countries
Business Executive
Role: Key Account Management(May 2009 – May 2010)
for a Greenfield account with EMEA-wide geographic coverage
Business development, marketing campaigns, customer relationship management
Partner management; Business reviews and planning
Role: Sales Enablement(Jan 2007 – Apr 2009)
Inside sales / lead generation, sales enablement (Europe geo)
Team supervision and people development
Notable achievements:
Major contributor towards turning a new account into a ~$1 million account
Successfully carried out a Lean Process Improvement initiative
JTG InfoTech Services (P) Ltd.(Jun 2006 – Nov 2006) New Delhi, India
JTG is a specialist ITeS firm offering a wide array of solutions to clients across the globe
Internal Marketing Consultant
Business development, sales enablement, marketing campaigns (Europe geo with focus on UK)
Managing client communication and business reviews
Notable achievements:
Steered marketing efforts for a newly launched business
Globerian India (P) Ltd.(Oct 2005 – Jun 2006) New Delhi, India
An international KPO organisation; featured in the 2008 Global Services Top 100 List
Data Collection Specialist – Market Research
Primary research: in-depth interviews with C-Level executives of Fortune 500 companies for projects concerning Win-Loss Analysis, Competitive Analysis, and Market Need Analysis etc.
Secondary research: data collection using numerous information tools
Reviews and reporting
Notable achievements:
Delivered multiple projects simultaneously within tight timelines maintaining high degree of quality
Core BPO/Axis Telecom (Jul 2003 – Jul 2005) Gurugram, India
Core BPO/Axis Telecom - an expert BPO catering to renowned International organisations
Process Specialist – Quality (UK process)
Client relationship; reviews and reporting cadence
Quality assurance and compliance management
Product and process training
Tele-marketing
Notable achievements:
Began as Sr. Process Associate (sales); was promoted as a Process Specialist in client facing role
EDUCATION
Indira Gandhi National Open UniversityNew Delhi, India
M.A. Rural Development2017
Management Development Institute (MDI)Gurugram, India
Post Graduate Diploma in Management (Marketing & Finance)2011
Madurai Kamaraj UniversityNew Delhi / Madurai, India
M.A. Philosophy & Religion2010
University of DelhiNew Delhi, India
Bachelor of Commerce2003
Additional coursework and professional development:
Non-profit supporters’ engagement – PGDM dissertation for NGO Colorss Foundation
Impact assessment study – M.A. Rural Development dissertation for NGO AmritaSeRVe
Conference paper Just Right Marketing Communication for SMBs presented at ICMKT: C2A, 2014;published in the book ‘Marketing | Concepts to Applications’, ISBN-
Certificate course in Sanskrit
Diploma in Office Automation
Project Management | Inter-cultural etiquettes | Lean Management | Customer Relationships
Extra-curricular activities
Ex-volunteer with Youth for Seva (NGO) - education wing
Core member of College Alumni Committee (2010-11)
Ex-member of Toastmasters International; served as Club President - JPKU Toastmasters
Certificate in Yoga
Languages Known:Hindi, English, basic Sanskrit and Kannada
