Hi, I’m Manny, a Virtual Assistant and Operations Support Specialist with 7+ years of experience in customer service, operations, and administrative support. I’ve worked with businesses across logistics, healthcare, Airbnb, and dispatch operations.
I help businesses stay organized, respond to customers promptly, and keep daily operations running smoothly and efficiently.
Here's how I can support your business:
• Handle customer support across phone, chat, and email
• Support dispatch operations: scheduling, tracking shipments, and resolving delivery issues
• Manage Airbnb guest support and booking processes
• Assist with healthcare claims processing and administrative tasks
• Maintain accurate data entry and system/CRM updates
• Follow SOPs to ensure smooth and efficient day-to-day operations
I'm reliable, detail-oriented, and thrive in fast-paced environments where accuracy and timing matter.
I'm looking for long-term clients where I can contribute to efficiency and deliver consistent, high-quality support.
Let's connect — I'd love to support your business!