Manjunath Subramanyam

`Manjunath Subramanyam •- •-• linkedin.com/in/manjunath-subramanyam EXECUTIVE SUMMARY A versatile, analytical, and techno-functional professional, with a practical “get the things done” approach, who always perseveres to achieve the best results. Passionate about the automation of IT processes. A Leader & Change Agent recognized for implementing best practices, continuous service improvements to drive revenue and ensure operational efficiency. ACCOMPLISHMENTS ❖ Reducing the time to go-to market by more than 90% by migrating infrastructure to AWS cloud for a leading security provider for Data Lake ❖ Automation of BPS services for a major Retail giant using RPA. 10% increase in volumes addressed by bots through efficiency improvements and increase in scope of automation tasks ❖ Migrated QC/Dev servers to spot instances reducing operating cost by 40% also, migrated QA/Dev databases to AWS RDS managed services to increase DB availability. Received The Best Team award for the year 2017-18 ❖ Minimized the cost of operation by reducing number of underutilized servers by 30% being monitored ❖ Received Atlas Perseverance award for relentlessly managing all the support activities across all the CitiDirect support environments efficiently even during disaster TECHNICAL KNOW-HOW Cloud Platform DevOps Tools Versioning tool Job Scheduler Database Web / Application Servers Programming using : : : : : : : Monitoring Tool Storage Scripting Java Script, Project Tools : : : : AWS & Azure AWS OpsWorks, Jenkins ClearCase, GitHub, Subversion BMC Control-M, IBM TWS, CA Autosys Oracle, MS SQL, NOSQL, Developer 2K/Reports 2.5 Nginx, Tomcat Core JAVA, JDBC, JSP & Servlets, PL/SQL, Node.JS, Python (Boto3, PySpark) MWatch, HP SiteScope AWS EBS, S3, EFS, AWS Storage Gateway HTML, UNIX Shell scripts MS Project, HP ALM, Jira, UML PROFESSIONAL EXPERIENCE Brillio, Bangalore Consultant (C2H) July 2019 – December 2019 ❖ Automation of DNS records management either single or multiple DNS record sets (reverse/split records) using CFT, Lambda functions, CRs and API Gateway ❖ Creation of DataLake to store structured and unstructured data. Data Cataloging, Managing access and analysis of data using BigData Hadoop, Hive/queries for end users ❖ Addition of new features to existing Products/Portfolio on AWS Cloud ❖ Planning and implementation of Infra on AWS cloud, minor upgrades to DevOps products, changes to architecture, creation of IQ/OQ scripts following AWS best practices and change management process Bhilwara Infotechnology Ltd., Bangalore Technical Manager (C2H) September 2018 – May 2019 ❖ Creation of new Bots with well-defined steps using agile process automation methodology ❖ Providing access to end users to APA platform, VSTS, Robotic IDs for all the PDDs/users (RPA team - Managers, Configurators, BAs) ❖ Facilitate identifying new areas of Business Processes for automation and fine tune the existing bots bringing in standardization ❖ Customer on-boarding on the APA platform, coordinate with teams for creating process maps and potential automation areas Marlabs Innovations Pvt., Ltd., Bangalore Technical Support Manager January 2017 – June 2018 ❖ Automation of manual time-consuming ETL jobs using AWS Kinesis Firehose, S3, Creation of ETL jobs using PySpark. and Glue, Redshift ❖ Analysis of Audit logs & CloudWatch logs post deployment using EMR and Athena ❖ Developed process to schedule & approve hot-fix, deployments for Production & Pre-Prod environments. Streamlined the critical incident handling process along with root cause analysis ❖ Automated provisioning of infra for Dev & QA environments on cloud platform allowing customer to reuse the infra reducing cost ❖ Consolidated multiple SoWs with Level 2 activities into a common pool that could be automated in house to reduce total efforts and increase efficiency Cognizant Technology Solutions India Pvt., Ltd., Bangalore Technology Specialist July 2012 – October 2016 ❖ Implementation of monitoring solution on Hybrid cloud and migrating customers on to the new platform. Monitoring and controlling of the scheduled migration activities, identify issues & risks with mitigation steps ❖ Built a Common Data Warehouse on AWS for analytics and proactive monitoring ❖ Automation of Configuration management for a leading health care client ❖ Automation of Patch and Security Compliance for requests raised using an ITSM tool ❖ Delivery support - Conduct Assessment/Due-diligence of Application, Batch tool for Support projects for issues raised and provide resolution ❖ Provide migration support for Workload automation tools / Jobs schedulers from one scheduler to another or support migration between different versions of a scheduler Mindtree Ltd, Bangalore Technical Specialist November 2010 – July 2012 ❖ Minimizing repeating incidents, creation of Problem tickets and ensure that the RCA is done, have the fix implemented following the change management process ❖ Ensure the database is backed up regularly and the infra maintenance is ❖ Creation of MIS reports and sharing it with the management ❖ Prepare and review the configuration item state documentation Polaris Software Labs Ltd, Chennai Consultant March 2005 – October 2010 ❖ Automation of BAU activities like troubleshooting Inbound/Outbound messages, File Import/Exports issues ❖ Providing One stop shop for all client implementation queries related to CitiDirect File Services interfacing with architects & the development team ❖ Providing support to customer and implementation team on queries and issues related to Encryption/Decryption tools like Entrust, TDCompress, and PGP ❖ Responsible for the uptime of Production, QA, UAT environments with approved patches & builds ❖ End to End management of all Web/APP/DB servers’ issues and resolution for CitiDirect infra and application environments EDUCATION ❖ B.Sc., Bangalore University, 1997 ❖ PGDCA, IGNOU, New Delhi, 2005 CERTIFICATIONS ❖ ❖ ❖ ❖ ❖ AWS Certified Solutions Architect Associate PMP Certified from Project Management Institute Scrum Fundamentals Certified PRINCE2 Foundation Certified ITIL V3 Foundation PERSONAL PREFERENCES ❖ ❖ ❖ ❖ Industry/Vertical Markets: Banking, Financial Services, FinTech, Insurance, Technology, Health Care Travel: Up to 50% Shift: Flexible Relocation: Open to Roles within Bangalore