MANISH KUMAR P M
Melemuriyil House,Chittar P.O.,Pathanamthitta- 689663,Kerala,INDIA
DOB: 08/03/1982
Contact Number : -
Email :-
OBJECTIVES
To strive towards achieving the Organization’s goal as my foremost responsibility and grow
with the organization in the light of its success. A self- motivated innovator with a record
of success in customer service and problem resolution
STRENGTHS
Good Communication Skills, Dedicated-Target Oriented and Hardworking, Good Leadership
- Organizing Skills, Enjoy Team work and Interacting with People. Strong ability to solve
problems - identifies and finds solutions, Exceptional ability to work well in a team.
Uncommon ability to adaptable easily and learn quickly. Exceptional ability to maintain a
positive attitude, handle, conflict and confrontation. Proven ability to establish structure
and discipline in a department
PROFESSIONAL EXPERIENCE
ATISHA TECHNICAL SERVICES LLC, DUBAI, UNITED ARAB EMIRATES
June 2017 – January 2020 as Accounts & Administration Head
Planning and coordinating administrative procedures and systems and devising ways to streamline
processes. Recruiting and training personnel and allocate responsibilities and office space.
Monitor the Accounts & Finance related activities.
Managing obligations to Supplier, Customers and Third Part Vendors.
Provide timely & Accurate Financial Information to the Management.
PAL INTERNATIONAL FOODSTUFF CO LLC, DUBAI, UNITED ARAB EMIRATES
September 2011 – December 2016 as Account Manager
Accounts & Finance Responsibilities
Monitor the Accounts Payable and Receivables.
Payroll, Petty Cash, Vouchers Handling and Management Reports.
Ensure reconciliation of all sub ledgers and general ledger is performed on regular basis.
Ensure General Ledger entries are accurate and are in line with Company Procedures.
Check Monthly Bank Reconciliation statements of all bank accounts maintained; resolve any
differences in a timely manner.
Provide timely & Accurate Financial Information to the Management.
Initiating and Processing the Letter of Credit, Bills & Cheque Discounting, Trust Receipts
and Fixed Deposits with banks for Trade Finance of the company.
Updating and Handling the Pre-Payments.
Admin. Responsibilities
Applying for New Visas / Renewal of Visas for new employees / Existing employees.
Scheduling the Medical Examination and renewal of Health card & Emirates ID for the
employees.
Renewal of Accommodation Agreements, Vehicle Insurance.
IMDAAD LLC, Dubai, United Arab Emirates
April 2010 – August 2011 as Trade Finance Assistant ( BarclaysBank PLC)
Checking and processing of documents presented under import/export Letters of Credit, Import
/Export Collection Documents, import/export collection transactions
Filling documents as per the requirement of the office managers or updating files and registers
related to attendance and work of the staff.
Making copies of the documents, as assigned by the office managers and also according to the
needs of the office. Answering and receiving phone calls. Sending faxes in matters related to the
office jobs and related works.
Attending to the inquiries and providing the necessary information to the customers.
Export documents ensure customer instructions are strictly adhered including financing request, if
any; Import documents responsible for obtaining proof of delivery (swift acknowledgment) for all
discrepant documents processed ensuring rejection messages are faxed / couriered to the
presenting bank, Responsible for regular balancing of records, MIS reporting and up keep of all
transaction files.
Max New York Life Insurance Co Ltd, Kerala, India
July 2008 – December 2009 as Account & Administration Executive –Operations
Responsible for word processing collation of official company documents such as annual reports,
prospectuses, executive summaries and contracts
Processing of cheques / cash received from Agents, Maintain and reconcile local books of account
Manage the petty cash for the General Office, Provide first level accounting support to Agency
staff.
Resolution of accounts related queries; assist in setting up and overseeing the day-to-day
administration of the General Office.
Ensure upkeep of the Office premises, Maintenance of all statutory records.
Liaise with other support units (such as Admin, IT) in the Home Office, Effective cost management
at the General Office.
Act as Health and safety officer for the organisation and ensure that the office environment is
maintained to a good standard.
Ensure that office premises, Furniture and equipment are properly managed and maintained.
RELIANCE TELECOMMUNICATIONS (P) LTD, Kerala, India
March 2006 – June 2008 as Team Leader
Works with team leaders to develop Annual Operating Plans. Tracks and analyses area specific sales
plan on a continual basis and coach's team members to take specific corrective action to meet or
exceed revenue targets.
Supervised all daily functions of store activity to ensure customer satisfaction
Managed full and part time shift schedules of employees and other personnel issues.
Store managers work towards meeting personal and location sales metrics and customer
satisfaction standards by maximizing the customer's experience.
Manages all phases of store operations to ensure maximum sales and profitability.
Retail store managers focus on key business initiatives, store presentation, marketing execution,
inventory management, loss prevention, payroll management, risk management, and daily
operational cost control.
Hotel SAAS Tower, Kerala, India
March 2005- November 2005 as Font Office Manager
Conduct regular monthly meetings with members of the Front Office and Communication
Team to address current initiatives, projects and long term goals
Monitor guest satisfaction processes, and respond to guest concerns, and inquiries
Develop monthly training items to foster development and cross training with other
departments.
Create and produce reports as required.
Ensure that all accounting transaction and cash handling procedures are in compliance.
Coordinate schedules, payroll and expenses to meet or fall below budget. Supervised
assigned staff to include: hiring recommendations that encompass the Hotel's diversity
commitment; training; coaching; performance feedback, recommending and
administering discipline, and scheduling.
May 2002 – February 2005 as Front Office Executive
Register guests according to procedure, Organise guest departures and process according,
respond to incoming calls in a timely and professional manner, Operate the PABX telephone
system for internal & external calls, Process Night Auditing in accordance with Quest Night Audit
procedure, Able to provide information on the local area, Resolve guest complaints and requests
first time.
EDUCATION AND QUALIFICATIONS
Bacelor of Commerce ( Bcom) - 1999/2002 ( not completed)- MG University, Kerala, India
SKILLS
Team building skills, analytical and problem solving skills, attention to detail and high level
accuracy, effective verbal and listening communications skills, computer skills for operate
computerized accounting, word processing programs and e-mail
PERSONAL ATTRIBUTES
Be honest and trustworthy, be respectful, posses cultural awareness and sensitivity,
Be flexible, demonstrate sound work ethics
Declaration
I hereby declare that all the above information furnished is correct and true to the best of my
knowledge and belief.