Manish Rathod

Manish Rathod Cell # - --OBJECTIVE Maximize my team leading experience in a challenging environment, guiding by example and utilizing vast experience in directing a team towards its objective within the deadlines and thus achieving the corporate goals. PROFILE SNAPSHOT • Analytical Abilities • Information Organizer • Event Management • Social Media Expertise • Team handling • Process Management • Judgmental Abilities • CRM/ATS Management • Research Abilities • Data Structuring • Calendar management • Customer Service and Support PROFESSIONAL EXPERIENCE Administrative Competencies: Manage details of multi-party conference calls, in-house and off-site meetings and luncheons, travel arrangements, calendars, itineraries, agendas and preparation of expense reports. Organize the planning of seminars; handle booking of location. Follow-up with Accounts Payable Department to ensure invoices are paid on time. Execute word processing projects, including large-scale mailings, correspondence, and manual. Client handling through voice and non voice support. Operations enhancement through excellent online documentation with quick accessibility. Applied skills to ever altering tasks like becoming organized, flexible. Welcomed the challenges and raised to the job at hand of supporting an achieved executive with vision and dedication to the business. Willing to learn new concepts and technologies. Excellent ability to gather and analyze statistical data and generate reports. Profound database management skills. Managed basic accounting via QuickBooks. Remarkable ability to communicate effectively, both orally and in writing. Complete knowledge of supplies, equipments and services ordering and inventory control. Exceptional record maintenance skills. Excellent ability to solve problems. Immense ability to schedule appointments and maintain calendars. Remarkable word processing and data entry skills. Excellent ability to make administrative/procedural decisions and judgments. Strong ability to compose and edit already written materials. Recruitment Competency Have worked as an Assistant Technical Recruiter for 3 Years for a US based firm. Well verse with various Job boards for sourcing candidates and job posting. Efficient in handling and managing candidate’s data through ATS/CRM. Having experience in taking first round of interviews of candidates. Vast experience in searching leads from LinkedIn and other job boards. Knowledge of Social Media Expertise in social media promotion. Have done social media administration for clients. Good Knowledge of social networking websites. Created social media plans & strategies for clients. Communications Exercise independent judgment, decision-making abilities and high level of confidentiality. Collaborate with various levels of management to gather information pertaining to key issues. Coordinate the interviewing process between management and ‘new hire’ candidates. Communicate well with external contacts to properly handle direction of business relations Distribute company literature and follow-up with meeting arrangements as needed CRM management, well verse with functionality of most of the CRM tools. Bulk mailings and promoting events. Understand project details with clients over the phone or through emails. Voice and Non-voice customer support. Internet Research Abilities Huge 12 years plus experience in different kind of internet research. Contact mining from different web portal like LinkedIn, Zoominfo, Xing etc. Use of Google advance search techniques and Operators. Great analysis skills when researching data Huge knowledge of search engines and databases Wide knowledge of Internet search engines, job boards, associations, groups and forums. Ability to utilize various technologies to resolve issues. Ability to work on various web searches Excel Knowledge Compile and generate spreadsheets capturing key data related to company. Research, update, and validate data underlying spreadsheet production. Create pivot tables and modify spreadsheets to achieve analytical goals. Manage spreadsheets and maintain data accuracy to ensure accurate data availability for managers and decision-makers. Develop and implemented standard operating procedures to bridge data. Imported and exported data from text files, saved queries, or databases; used automatic outlining, inserted subtotals, created advanced filters, and used database functions. Created pivot tables and charts using worksheet data and external resources, modified pivot tables, sorted items and group data, and refreshed and formatted pivot tables. Designed, recorded, and executed macros to automate data entry inputs. Collected, organized, and documented infrastructure project attributes, data, and project metrics Processed data load requests, manually entered data, reconciled data conflicts, and created data extracts and reports. Performed data manipulation, transformation, and cleansing. Data Entry Experience of entering data into various CRM/Platforms. Customer Service Support Phone, Email and Chat support specialist. Handled high volume inquiries via chat and email. Fine Problem solving techniques Excellent in customer follow up. Experience Freelancer: (June 2018 – Current) Panoptic Analytics: Team Lead/Project manager (Nov 2015 – May 2018) Fusion Outsourcing: Team Leader/Project Manager (Feb 2011- Nov 2015) Arcgate: July 2007 - Dec 2010 COMPUTER SKILLS Technical Skills MS Office Package Tools/CRM Used Salesforce Zoho Team Viewer Logme In Long Jump Big Biller HubSell Zoominfo Lead411 Xing Insightly Bullhorn MailChimp QuickBooks OneDrive SharePoint EDUCATION Bachelor of Computer Applications (BCA) from Mohanlal Sukhadia University, Udaipur Certified Fitness Professional from K11 Fitness School, Ahmedabad Manish Rathod Udaipur