Manikandan Marappan

Hello, 

I am writing to express my keen interest in opportunities within your esteemed organization, leveraging my extensive experience and proven skills in customer support, data processing, and team management. 

With a Bachelor’s degree in English Literature from Bharathiar University and over six years of professional experience at leading organizations including Amazon Development Center, Dell International Services, and Access Healthcare, 

I am confident in my ability to contribute positively to your team.

Throughout my career, I have demonstrated a commitment to delivering high-quality customer service across diverse geographies, including India, the UK, Canada, and the United States. My roles have enabled me to handle complex queries, manage high-volume contacts, and maintain consistently strong performance metrics. At Amazon Development Center, as a Senior Associate – Customer Support (SWAT), I effectively resolved customer queries, drove sales performance, and provided insights on shopping trends, ensuring a seamless experience for both customers and internal stakeholders.

My tenure at Dell International Services and Access Healthcare further developed my skills in error reporting, client management, and team leadership. I pride myself on my ability to handle multiple responsibilities simultaneously, analyze and resolve queries with efficiency, and support team members to achieve collective goals. My strong communication abilities in both English and Tamil, along with my attention to detail and passion for continuous learning, equip me to excel in dynamic and challenging environments.

I am eager to bring my skills, experience, and enthusiasm to your organization, and I look forward to the opportunity to discuss how I can contribute to your ongoing success.

Thank you for considering my application.

Thanks & Regards,

Manikandan M