Mandeep Singh

SKILLS MANDEEP SINGH (MADDY) Virtual Administrative Assistant • Time Management • Organisation • Attention to detail SUMMARY • Quick learner • Self-motivated • Resourcefulness LANGUAGES • English (Fluent) • Hindi (Fluent) Virtual Administrative Assistant with 9 years of experience; enhancing operational transparency and boosting customer acquisitions. Proficient in managing sales contracts, social media updates and custom goods importprocesses; ensuring compliance and efficiency. Skilled in crafting detailed reports and sales proposals; contributing to strategic decision-making and organizational success. WORK EXPERIENCE VIRTUAL ADMIN SUPPORT | AUG 2015 - JAN 2024 EDUCATION 2007 - 2 009 GRIFFITH UNIVERSITY, BRISBANE, AUSTRALIA Bachelor of Business Graduated with cumulative GPA: 3.0, while working as security personnel part-time tosupport expenses. CERTIFICATION • Google Analytics (SEO) Stathakis Inc. - Michigan, United States Commercial Janitorial and Cleaning Service Provider (over 300 employees) • Generate and dispatch daily supervisor reports, enhancing operational transparency. • Assist in crafting sales proposals, boosting new customer acquisitions. • Manage and update sales contracts in Salesforce and MS Share Point, ensuringfull compliance. • Post weekly social media posts via HubSpot, increasing online engagement. • Streamline custom import process of cleaning microfiber towels, reducing delivery time. • Social Media Management • Performed monthly Trend Income Analysis and presented findings toCFO. • IDP IELTS (International English Language Testing System - scored 8 bands overall out of 9) • Transcribe meeting notes with 98% accuracy, enhancing communication clarity and expediting tasks follow-ups. ACTIVITIES • Outings with friends and family • Working out in gym • Listening to music • Tracking completion of employee safety sessions by supervisors which were to be finished before given deadline. • Drafting and sending Special Project quotes to customers. • Worked with supervisors on creating Position and Detail schedules for employees and uploading them to SharePoint for easy access. • Prepared Holiday Hours Saving report for CFO. • Bi-weekly tracking of Hours Budget Comparison reports using Win Team. • Facilitated team meetings and follow-ups, ensuring timely completion of tasks and improving team productivity.