Manas Paul

aa PROFILE SUMMARY Seasoned HR Leader with over 20 years of extensive experience in strategic human resource management, change management, and digitization initiatives across healthcare, manufacturing, and corporate sectors. Proven track record in NABH accreditation, successfully leading multi-unit organizations to certification and re-accreditation, ensuring compliance with the highest standards of healthcare delivery. Adept at managing large-scale HR operations for diverse sectors, including healthcare, pharmaceuticals, and infrastructure, overseeing teams of up to 15 and workforce strength exceeding 2000 personnel. Recognized for driving organizational transformation, enhancing operational efficiency, and fostering an engaging workplace culture through innovative policies, performance management systems, and employee engagement initiatives. Instrumental in recruitment, payroll management, training & development, and ensuring seamless statutory compliance for geographically dispersed teams. Pioneered HR process improvements, including the successful implementation of 360-degree appraisal systems, quality circles, and digitized processes, contributing to significant productivity enhancements. Accomplished in grievance management, team development, and leadership, consistently improving employee satisfaction and driving collaborative success across multi-functional teams. Change Agent, adept at driving HR transformation through the successful implementation of Adrenaline HRMS Software & SAP SuccessFactors, enabling automation and optimization of HR processes to enhance operational efficiency. Strategic Contributor who introduced performance management systems (PMS) and data-driven approaches, ensuring alignment with organizational goals and enhancing employee performance evaluation processes. Strong expertise in HR policy formulation, manpower budgeting, and strategic initiatives that align organizational goals with workforce capabilities for sustainable growth. WORK EXPERIENCE Desun Hospital | AGM HR | May 2024 – Dec’24 Key Contributions: Oversaw comprehensive HR operations for the Desun Group, encompassing a 750-bed hospital in Kolkata, a 300-bed hospital in Siliguri, Desun Nursing School and College, Devyam Pharmaceuticals, and XL Leather. Orchestrated the successful completion of NABH accreditation for both Kolkata and Siliguri units. Directed a team of 15 HR professionals across diverse units to ensure seamless operations. Spearheaded strategic change management initiatives across the organization. Narayana Health | Sr. Manager-HR | April 2014 – April 2024 Key Contributions: Managed HR functions across Brahmananda Narayana Multispecialty Hospital, Jamshedpur (350 beds) and MMI Narayana, Raipur (500 beds), leading organizational transitions and ensuring operational excellence. Pioneered digitization initiatives as a key stakeholder in organizational change management. Achieved NABH accreditation within two years and facilitated successful reaccreditation twice. Garnered recognition as part of the "Best HR Team" within one year of joining. Resolved complex HR and industrial relations (IR) challenges for a workforce of 500+ staff and 200 contract laborers. Supervised a team of three HR professionals, overseeing generalist HR activities for a 700+ workforce. Streamlined recruitment, payroll, performance appraisals, manpower budgeting, training, employee engagement, and statutory compliance processes. TATA Projects Ltd. | Officer-HR | July 2009 – December 2013 Key Contributions: Administered HR and IR functions for 150 staff and 2000 contract laborers, ensuring compliance and harmonious operations. Directed a team of five to efficiently manage HR operations for a workforce exceeding 2000 employees. Cultivated employee engagement by executing welfare policies, celebrations, and team-building initiatives. Facilitated over 6000 man-hours of training, aligning with organizational objectives. Enhanced administrative efficiency through meticulous record-keeping and process optimization. Population Services International | Manager-HR (Eastern Region) | November 2008 – April 2009 Key Contributions: Supervised a regional HR team across Jharkhand, Bihar, West Bengal, Odisha, and the Northeast, managing HR functions for 150+ employees. Streamlined staff downsizing across two states, reducing headcount from 50 to 20 without compromising efficiency. Executed rapid recruitment strategies, onboarding 50+ field staff within a week. Revamped grievance mechanisms by instituting open-door policies and skip-level meetings. Established a robust performance management system, standardizing processes across regions. TATA Projects Ltd. | Officer-HR | April 2007 – November 2008 Key Contributions: Administered HR and IR functions for 100 staff and 1500 contract laborers, ensuring compliance and harmonious operations. Directed a team of three to efficiently manage HR operations for a workforce exceeding 1500 employees. Cultivated employee engagement by executing welfare policies, celebrations, and team-building initiatives. Enhanced administrative efficiency through meticulous record-keeping and process optimization. Precision Pipes & Profiles Co. Ltd. | Sr. Executive-HRM | October 2006 – April 2007 Key Contributions: Implemented a 360-degree appraisal system with 100% completion. Engineered new policies for vehicle loans and performance management, driving operational efficiency. Optimized productivity by 20% through Time and Motion Studies. Advanced employee engagement by initiating newsletters, competitions, and training programs. E-Enable Technologies Pvt. Ltd. | Executive-HR | April 2004 – September 2006 Key Contributions: Deployed a 360-degree feedback system, fostering transparency and accountability. Designed HR policies, including attendance, leave, and personal loan policies, tailored to organizational needs. Conceived motivational initiatives, such as social meets and team-building activities, boosting morale and retention. Achieved Star Performer of the Year recognition in 2005 for exemplary contributions. Pharmaceutical Organizations, North Bengal, WB | Medical Representative-Pharmaceutical | Aug’02 – Apr’04 CONTACT DETAILS - - (M) -(R) www.linkedin.com/in/manaspaul CORE COMPETENCIES Talent Acquisition & Management Leadership Development Employee Relations Statutory Compliance Performance Management Succession Planning Organizational Development HRBP Frameworks HR Systems and Policy Implementation Wage Settlements & Union Negotiations HRIS Implementation Workforce Optimization Training & Development Cost Optimization Employee Engagement Strategic Workforce Planning Change Management Strategies Employee Relations Diversity and Inclusion Initiatives EDUCATION EPYP Program (HRD) from IIM Calcutta-2012 Post Graduate Diploma in Business Management (HRD & Marketing) from Shiva Institute of Management Studies, Ghaziabad in 2002. B.Sc. (Hons. in Botany) from Calcutta University in 1999. IT SKILLS Well versed with SAP (User), BI (User), MS Office (Word, Excel, PowerPoint), Internet Applications, HRMS, MIS CERTIFICATIONS LinkedIn Learning: HR as a Strategic Business Partner Learning Data Analytics: 1 Foundation Introduction to Career Skills in Data Analytics How to Manage Lean Six Sigma Projects Operational Excellence Foundations Six Sigma Foundations PERSONAL DETAILS Date of Birth: 16th June 1977. Address: Village + PO Taragunia, 24 Parganas (N)-743401, West Bengal. Present Address: Flat No. D-921, Leo-2, Ashiana Anantara, Opp. Big Bazar, NH-33, Mango, Jamshedpur-831012. Languages Known English, Hindi, and Bengali