Mame Penda Sy

EXPERIENCE IT SUPPORT ASSISTANT AT WORLD BANK, DAKAR, SENEGAL SINCE NOVEMBER 2020 - Provide standard support for mobile devices including smart phones, tablets and MAME PENDA SY IT NETWORK, SYSTEM AND SECURITY ENGINEER PROFILE IT Network, System and Security Specialist with over 5+ years of experience in IT industry. Skilled with a wide variety of security, engineering, networking, and system management. Familiar with most IT generation environments under multicultural and multinational companies. Strong ability to users day-by-day assistance and IT infrastructure support. Have Master level in information technologies and others capabilities achieved from prestigious IT Institutes. Strong interpersonal & communication skills. Poised under pressure. My fast problem solving with savvy analysis and my availability with rigorous responsibility are my strength. LANGUAGES PROFICIENCY   French: Fluent English: Good CONTACT :-: linkedin.com/in/mamependa-sy-469673b0 : - laptops computers. - Manage office network administration, including routine troubleshooting, maintenance and hardware\software upgrades. - Installs, configures, and support Banks - Handling hardware and software issues. - Provides technical support to local office staff and onboarding business trip staffs. - Ensures that World Bank information and IT systems are protected in a manner consistent with information security policy, procedures and standards. - Provide support and training to users. assist users solve IT issues. - Facilitates preparation for videoconferences and other collaborative activities, such as Webex sessions. -Manage all local IT assets and assists clients to manage data. IT ASSISTANT, UNICEF, DAKAR, SENEGAL JUNE 2019-MAY 2020 -Installing and servicing workstations and corporate devices -Deploy office computer and integrate to Active Directory domain -Install and troubleshoot printer’s issues. -Software and hardware support -Videoconferencing conferencing system support and attendee’s assistance on Zoom, Webex and Skype for Business. -Incident management based on tickets. -End-users desk local and remote support -IT asset and store room management -Training for the users on the day-to-day IT operations -Provide the user guide for all new IT application and solution WEB DESIGNER, YOWIT, DAKAR, SENEGAL MAY 2020-MAY 2020 -Designing a Wordpress website for the supplier chain management IT INTERN, SIITAV, DAKAR, SENEGAL MARCH 2018-MAY 2018 - Web developer - Data structuration - Network system et security management Manage PfSense server to filter the access to Facebook and Youtube INTERNSHIP AS WEB DEVELOPER, INSIGHT COMPANY, DAKAR, SENEGAL JANUARY 2017-JUNE 2017 Digital marketing Website development Webmail creating and managing 2/2 MAME PENDA SY IT NETWORK, SYSTEM AND SECURITY ENGINEER COMPETENCIES  Networking, System and Security: CCNA RS, CCNA Security, CCNP, Linux, Cryptography, Network security, Crypto-Java, Bro, Snort, Smoothwall, Ipcop, OS Linux and Windows servers , Virtualization and Cloud  Data Base Administration: Oracle et Access  Programming: C, HTML/CSS, Javascript, Java, PHP/MySQL, Python, Django, Bootstrap  Telecommunications: GSM, Technologies xDSL, Power line communication, leased line, fiber optical, Commutation temporelle, VSAT, Digital Transmission, cabling  CMS : Wordpress, Prestashop  Software and simulator: Packet Tracer, Komodo Edit, PsPad, Eclipse, Autocad, Openssl, Ophcrack, Pwdump, Thunderbird, Enigmail, Gpg, Wireshark, Maltego, MBSA, Nessus, Openvas  Pack office: Word, Excel, Powerpoint  Digital Banking CONTACT :-: linkedin.com/in/mamependa-sy-469673b0 : - Parcelles Assainies U.26 villa 536 Dakar / Sénégal DATABASE ADMINISTRATOR, MANAKANE (GAME), DAKAR, SENEGAL SINCE AUGAUST 2016 Manage the database for the online game application. INTERNSHIP AS WEB DEVELOPER, INTERAKTIVE SARL, DAKAR, SENEGAL JULY 2015 – SEPTEMBER 2015 EDUCATION MASTER DEGREE IN INFORMATION SYSTEM SECURITY AND ELECTRONIC BANKING INSTITUT SUPERIEUR D’INFORMATIQUE (ISI), DAKAR, SENEGAL 2019 - 2020 BACHELOR IN INFORMATION SYSTEM SECURITY INSTITUT PROFESSIONNEL POUR LA SECURITE INFORMATIQUE (IPROSI), DAKAR, SENEGAL 2019 HIGHER DIPLOMA OF TECHNICIAN IN TELECOMMUNICATION (OPTION: NETWORKING AND DATA COMMUNICATION) ECOLE SUPERIEURE MULTINATIONALE DES TELECOMMUNICATIONS (ESMT) DAKAR/SENEGAL 2015 BACCALAUREATE (IN SCIENCE ‘S2’) TELECOMMUNICATION (OPTION: NETWORKING AND DATA COMMUNICATION) RICARD-TOLL HIGH SCHOOL (LYCÉE DE RICHARD-TOLL), SAINT-LOUIS, SÉNÉGAL 2013 EXTRA-PROFESSIONAL ACTIVITIES AND HOBBIES • Reading • Music • Dance