Mamaliele Matasane

'MAMALIELE MATASANE Hlotse Leribe Lesotho -/- |-Personal Details Marital Status Nationality Gender Place : : : : Married Mosotho Female Willing to Relocate Objective I am seeking a role which allows me to continue learning and perfecting my skills as I provide highquality work, and encourages me to flourish as a Public Administration and Political Science graduate Education Sunway University Malaysia In Progress Masters of Business Administration National University of Lesotho Bachelor of Arts; Public Administration and Political Science 2019 Leribe English Medium High School LGSCE 2014 Experience Post Bank Lesotho March 2020 - March 2022 Sales Agent DUTIES & ACCOMPLISHMENTS Providing training on community savings and other micro savings to other sales agents in the branches across the country. Providing general administrative support to the e-Banking department Filing and Recording minutes Executing personal selling in line with Lesotho Post Bank external sales guidelines Developing, building and retaining the base of clients from different sectors; corporate, government, communities, etc Advising the Supervisors on the selection of communities that need presentations. Identifying new opportunities to increase sales and market share. Liasing with the Marketing team for effective product penetration in the market. Prospect of new clients through presentations, calls, visits, and telemarketing. Following up on leads generated by the Bank's units or staff Establishing & maintaining networks and relationships with stakeholders such as World Vision, Care for Basotho and CARITAS to drive business sales. Generating monthly activity plan, as well submitting daily, weekly and monthly performance reports to the Headquarters. Participates in and Facilitate the Bank's sales promotion events Demonstrating use of digital channels to prospective and existing customers to encourage and ensure product usage in the various districts if the country. Organizing and conducting social gatherings(lipitso) aimed at raising awareness of the Lesotho Post Bank's services and promoting sales by new account registrations. Achieving the set monthly and annual targets Providing customer feedback to the Bank. ACCOMPLISHMENTS Selected by the Lesotho Post Bank as the first Intern to introduce the banks new product (KHETSI mobile wallet seevice) to Alliance Insurance, performing multiple tasks such as sensitizing Alliance customers of a payment platform, how it is administered and what it offers, receiving payments and making sales up to the average of 100 customers per day. The first Lesotho Post Bank Intern employee to carry the duties of the Community Banker, assigned to encourage communities to invest their society's groups (mekhatlo) savings into the bank, which resulted in a number of Mekhatlo Savings Accounts from Three to Fifty. Performed the Administrative Work and also assisted in the registration of Merchants for local registered businesses. Award of Recognition for Presenting The Best Innovative Idea in A Strategic Planning Meeting Skills Technical Skillls on Office Administration, Public relations and Admin Sales Management Profeciency on the use of Microsoft Office software programs such as Word, Excel and PowerPoint Excellent Communication and Networking skills Record Keeping and Reporting Skills Organizational and Interpersonal Skills Multitasking capabilities Team Building and Leadership Skills Ability to work both in an independent and team-oriented environments Strategic planning and Critical Thinking Decision Making and Problem solving Professional Development Certificates Certificate For the Award of Sign Language Interpretor Awarded by the National Association of the Deaf Lesotho in 2021 Certificate of Training in the Life Skills Initiative for Work Readiness & Entrepreneurship Offered by the International Youth Foundation's passport to success in 2017 Reference Mrs Mamohau Mapota - Lesotho Post Bank Head Of Department - Seema Ramchandani - Sunway University Student Facilitator-Letsie Letsie - National University of Lesotho Senior Lecturer -