Mam Catherine Redoble

Mam Catherine Redoble

$25/hr
Executive Assistant
Reply rate:
-
Availability:
Hourly ($/hour)
Location:
Taal, Batangas, Philippines
Experience:
22 years
REDOBLE, MAM CATHERINE L. - Linked In Profile-PROFILE • Highly effective Human Resources professional with 18 years of experience. With ten years of experience in designing organization structure, develop HR and Administration policies and procedures, Compensation and Benefits, Wage Structure, Manpower Planning, Talent Acquisition, Recruitment and Selection, Performance Appraisal Management, Job Analysis Design, and Evaluation, compliance of UAE Labor law and Philippine DOLE Labor Law. • An insightful and dedicated HR professional with an innovative recommendation in improving Employee Engagement and Retention, Employee Relations, Succession, and Career Planning, People Development and Motivation, Learning and Development, Relationship Management, Supports Diversity, Strong Team Collaboration, Employee Activities, and increasing overall profitability of the company. • A passionate and versatile HR professional with excellent implementation of principles and logical analysis, strategic thinking, superb in decision making and creative problem- solving, action and solution-oriented, excellent communication, interpersonal, presentation skills, organizing and monitoring abilities, dynamic approach of getting things done, self-driven. Capable multiple tasks and meeting tight timelines. • Proficient knowledge in MS Office Application: Excel, Word & PowerPoint (excel shortcut), Salesforce Commercial System, Orbit System, GL Inquiry, JD Edwards, Showcase-Query, Hyperion, ESS Base Reports Software, Personnel Management System, Oracle System, and IBM Note E Purchase System, Slack, Zoom Info, Monday.com, GitHub, Ad hoc, Focus Soft net, XERO software, Trello, Yes ware, Mail Champ and Confluence. EDUCATION AND QUALIFICATIONS ❖ Certified Financial Analyst (2014) and Associate Certified Chartered Accountant (2008) Phoenix, ACCA Global – UK Based (Dubai, U.A.E) ❖ Bachelor of Science in Commerce – major in Accountancy (1998) and Mass Communication (2002) University of Batangas, Philippines ❖ Bachelor of Science in Commerce - major Business Management (2007) University of Batangas, Philippines PROFESSIONAL EXPERIENCE Sr Executive Assistant/Office Manager - Sept 2021 to Dec 2022 (Fiscal Note/Equilibrium) US,Singapore ❖ Directly reporting to the CEO and CFO of the company in Singapore. ❖ Prioritize on the day-to-day XERO software Transactions Reconciliation to generate the spreadsheet report of the Financial Statement for Fiscal Note Finance Team requirement and helps any Financial and Administrative task to the COO of the company in Taiwan. ❖ Coordinate with CEO on the Executive assigned task on a regular manner, managing active calendar of appointments, scheduling meetings, attending phone calls, Email Management, and maintains folder for easy access of data, information and contacts, and perform task that support the CFO on the Financial Statement budgeting, forecasting spreadsheet for Fiscal Note Finance Team, acting as a liaison between Executive Management and employees in HR/Admin and Finance. ❖ Work closely and effectively with the CFO and CEO to keep them well informed of upcoming commitments and responsibilities, following up appropriately, and collaborate with the CEO and CFO regarding the legal matter with our Legal Team provider, assisting the CFO on the payment process of Invoices from Supplier/Clients with regular reports. ❖ Coordinate with the Fiscal Note HR Head on the update of internal database of Employee Information, Headcount and documents for Singapore and Taiwan, provides administrative tasks to top-level Senior Executives, Board of Directors within the company. ❖ Suggest recommendations, more efficient ways and solution on the challenges encountered as required and coordinate with the Slasify payroll provider for the monthly report and invoices to process the wage and salaries of the Singapore Team employees and collaborating with the Executive Assistant of Taiwan branch for HR/Admin matter, research, prioritizes, and follows up on incoming issues and concerns addressed to the CEO and CFO, including those of sensitive or confidential nature. Determines appropriate course of action, referral and or response. Skills: Budgeting · Office Administration · Presentation Skills · Account Reconciliation · Interpersonal Skills · Time Management · Analytical Skills · Executive Management · Leadership · Teamwork · People Management · Problem Solving · Email · Microsoft Office · Strategy · Decision-Making · Communication · goal oriented · Management Financial Educator/Marketing Director-Sept 2020 to Sept 2021 (IMG International Marketing Group) Makati, Philippines ❖ Talking to clients to determine their expenses, income, insurance coverage, financial objectives, tax status, risk tolerance, or other information needed to develop a financial plan, and advising strategies for clients in insurance coverage, investment planning, cash management, and other areas to help them reach financial objectives. ❖ Reviewing client accounts and plans on a regular basis to understand if life or economic changes, situational concerns, or financial performance necessitate changes in their plan and analyzing financial data received from clients to develop strategies for meeting clients' financial goals, and preparing or interpreting financial document summaries, investment performance reports, and income projections. pg. 1 Human Resource Executive – Mar 2020 to Jul 2020 (One Click Delivery Services) Dubai, U.A.E. ❖ Partnered with HR lead to complete the implementation of HR & Admin employee manual policy and standard operating procedure for the company and collaboration in fulfilling the UAE labor law employment for the workforce. ❖ Research and onboard the new company hires of department managers to review vacant positions aligned with the Job Analysis design, re allocated staff duties, and streamline procedures to the company's forecasted budget allocation. ❖ Work closely with the HR lead on the HR planning, compensation and benefits, Recruitment and Selection, and implementation of future HRIS software for the company and the employee's self-service convenience, and conduct Employee Exit Interview, Leave of Absences, settle the full and final settlement, and visa cancellation with the PRO. ❖ Effectively liaised between senior management and employees to maintain and improve company-employee relations, employee engagement, and building excellent performance appraisal management, demonstrate success in contributing input for the Business Impact Analysis to the company considering the current market situation related to Covid-19 as the Human Resource influence on the company profit, and contributed to the development and implementation of new policies based on the corporate guidelines for HR processes in compliance with company directives, regulatory concerns, health and safety protocols following UAE Labor Law, and perform Background Check Reference before the job profile employment process, employment benefits, enroll medical insurance, conducting orientation on the company outline procedures for the new company hire. ACCOMPLISHMENTS 1. Attended HR Observer Webinar – Agile Performance Management seminar with certification – April 2020 2. Explore Compensation Bench Marking & Design training with certification –April 2020 3. Co-authored designing and implementing the company HR & Admin policy and procedure in compliance to UAE Labor Law Human Resource Business Partner Support – Sept 2019 to Jan 2020 (contract) Manulife Philippines – Makati, Philippines ❖ Directly reporting to SAVP, Chief Human Resource Business Partner, and support the HR team. Assist on the business strategy of MP, MCBL, MITDC, and work closely with SAVP and HRBPs to engage in the Human Resource Planning and Implementation for the weekly and monthly meetings. Submit reports or minutes and maintain an organized calendar/reminder system. ❖ Manage Employee Engagement, Event Management of Wellness Program, Employee Activities on a weekly and monthly timetable set up for the whole calendar year program formulated, and conduct Exit Interview for the resigned employees with interpreted assessment results while providing advice to staff experiencing conflicts in their jobs as part of employee relationship management. ❖ Collaboration with Health and Safety department and Maxi Care Clinic with Doctor and Nurse and comply the DOLE requirements, and design spreadsheets for all correspondence weekly reports to HRBP entity. Coordinate with every department employee for the collection and claims of their company rewards and recognition. ACCOMPLISHMENTS 1. Increased 40% Employee Attendees for Wellness Program and Employee Activity on a weekly and monthly schedule. 2. Organized data of the Employee files and constructed a systematic workflow process per HRBP entity requirement. 3. Effective Employee Engagement and Relation while accepting Employee concerns and conducting Exit Interview weekly. 4. Explore the IBM Notes E-Purchase Software training and seminar –September 2019 5. HR Committee for Drug-Free Workplace Assessment Team Training with Certification in October 2019, 6. Upskill on the Introduction to Human Resource Technology with certification – October 2019, 7. Educate on the Respect in the Workplace online training with certification – October 2019 8. Attended Asia Division: Individual Contributor New Hire Mandatory Compliance Training with certification – November 2019 Human Resources Manager- Apr 2019 to Jul 2019 (contract) Plantations Sport Inc. – Makati, Philippines ❖ Directly reporting to the CEO and COO for the collaboration of Business Strategy and Planning, Employee Management, Payroll and Budgeting, Compensation and Benefits, Recruitment and Selection, Employee Relations, Training and Development and to execute the new idea, and co-authored to design and implement the company Human Resource policy and standard operating procedure as employee handbook in compliance with the formulated Labor Law, and year-end performance management processes for management, including contribution ratings, salary reviews, personnel action reviews, and performance improvements. ❖ Worked closely with management to determine staffing requirements, identified and recommended potential candidates for the company based on the current budget, and reconciled a team experiencing moral issues, mediate and conflict resolution on employee issues using current HR company policies and procedures with disciplinary actions. ❖ Created Monthly Announcements and arranged monthly employee events like team building and enhanced motivation and advised management on complex employment law issues to resolve issues consistently and fairly. ❖ Develop and introduce employee initiatives such as Employee Suggestion and Recognition on a monthly program and Supervise in all recruiting activities and provide staff guidance by identifying new sourcing candidates and reviewing and recommending courses of action for sourcing and recruiting high-quality applicants before the assistant HR, play an integral role in talent management, decision-making. pg. 2 ACCOMPLISHMENTS 1. Re-design the Human Resource employee manual company policy and procedure in compliance to the Labor Law. 2. Organized data of the Employee files and construct systematic workflow process per department. 3. Member of Philippines HR Group – HR & DOLE labor (April 2019) 4. Implement the Personnel Management System - Payroll & Masterfile (June 2019) 5. Explore the Unfolding of the New Era of Human Resources with certification – (July 2019) 6. Increased 50% Employee retention rates by creating and maintaining a positive work environment. HR Assistant to Director – Talent Acquisition – Nov 2015 to Apr 2018 (Al Habtoor Group – Head Office) Dubai, U.A.E. ❖ Directly reporting to the HR Director implementing all facets of Human Resources and Administration guidelines and procedure with strict confidentiality, contributed to the revision of the Human Resources and Administration company policy and standard operating procedure employee handbook guidelines before implementation and execution. ❖ Implemented effective HR policies to ensure all practices follow UAE labor and employment regulations, focused on the talent acquisition strategy, recruitment, selection, and planning, and remain on the cutting-edge and recommend human resource initiatives to augment management effectiveness and staff performance like retention strategies and development plan for high turnover function and staff satisfaction survey, administer payroll, compensation, and benefits package, incentives, yearly bonuses based on their performance appraisal management conducted every end of the calendar year for all the employees, and research and onboard the new company hires of department managers to review vacant positions aligned with the Job Analysis design, re-allocated staff duties, and streamline procedures to the company forecast budget allocation. ❖ Participate in employment events, such as Emiratization Career Fairs, and take steps to ensure a positive candidate experience, preparing the offer letter and employment contract for new employee contract signing and orient the newly hired employees about the company policy and procedure, organize the exit interview, full and final settlement, visa cancellation in compliance with UAE Labor Law protocol, and coordinate the administrative functions of an organization to cater to the requirement of the department, performed other administrative tasks; renewal of the trade license, organize 201 files of the employees, coordinating with the suppliers, enrollment of employee medical insurance, renewal of group life insurance, and other company insurance required. ❖ Update the details of master data for the employees in the Personnel Management System of the company, mediate and conflict resolution on employee issues using current policies, accurate decision making, and disciplinary actions, and maintain the assessment of the employee's skills, performance, and behavior ACCOMPLISHMENTS 1. Attended PMS Personnel Management System training – Al Habtoor Group Head Office (Nov 2015) 2. Explore Oracle System implementation in Al Habtoor Group, Head Office (January 2016) 3. Human Resources Software Al Habtoor Group Head Office – (March 2018) 4. Organized data of the Employee 201 files and construct systematic workflow for Recruitment with end-to-end process. 5. Committee and participant of the Employment Events on the UAE Emiratization Exhibit Career Fairs 6. Task force on the Employee Excellence Award held every first quarter of the year. 7. Re-design the offer letter and employment contract in compliance to UAE Labor Law 8. Managed to keep the trust in the HR & Admin department smoothly when the Director is on leave for annual vacation. Human Resource/Accounts Leader – Oct 2011 to Mar 2015 (David Brown Middle East FZCO) Dubai, U.A.E ❖ Reporting directly to the General Manager concerning Finance and HR planning, and monitor data management to keep the accurate product, contract, pricing, and invoicing information for the customer in Saudi, UAE, Qatar, and GCC. Submit the weekly and monthly report to the Director in UK based. ❖ Working closely with suppliers and customers to improve operations and negotiating contracts to reduce costs and achieve maximum efficiency to save for company profit, demonstrated success in negotiating win-win solutions, developing team building programs, writing personnel manuals, job description analysis design, analytics, and management reports. ❖ Develop incentives for sales, supply chain, and logistics upon approval of the General Manager, serve as liaison to the senior management, customers, colleagues, and vendors and managed the WPS payroll for all the employees in compliance with UAE Labor Law, focused on the talent acquisition strategy, recruitment, selection, and planning. ❖ Authorize Public Relation Officer to process the visa employment, visa cancellation, full and final settlement for the employees in compliance with JAFZA Immigration and Labor and create a strong team presence with consistent achievement in motivating and engaging employees, building top-performing teams in the organization, improving employee retention and working relationships in all departments. ACCOMPLISHMENTS 1. Finance UK Group Finance and HSBC online (Nov 2011) 2. First Aid –CPR -David Brown ME FZCO (Jan 2013) CEDARS with certification 3. S&0P Training David Brown UK Global – Finance Department (February 2014) 4. Sales Forces David Brown UK Global – sales and commercial (May 2013) 5. Design the offer letter and employment contract in compliance to UAE Labor Law 6. Save 50% profit for the company thru negotiating supplier in reducing cost. pg. 3 Executive Secretary of General Manager – Nov 2010 – Oct 2011 (Wurth Gulf FZCO) Dubai, U.A.E. ❖ Directly reporting to the General Manager, acting as the point of contact among executives, employees, clients, and external partners for business appointments, making travel arrangements, recording meeting minutes, and bookkeeping tasks, provide new sales leads, business directories, client referrals, to close the deal with Sales Managers and Sales Executive. ❖ Managing to make the spreadsheets for the internal sales report a weekly and monthly update to give the reward and recognition to the top sales performer of the month in accordance with the company policy and guidelines, attending Sales Training, events, function, seminar and introduce company products on the held exhibition for all invited customer and clients and ensure to book the weekly, monthly meetings schedule of all Sales personnel. ❖ Working with HR/Admin Manager on the process of Recruitment and Selection, Employee Engagement, Employee Relation, Performance Management, Compensation and Benefits, Employee Data Management System, Visa Employment in Dubai Immigration process in compliance to UAE Labor Law. ACCOMPLISHMENTS 1. Internal and External Sales and Products training (March 2011) 2. Fundamental Advanced Knowledge of Human Resources and UAE Labor Law 3. Administration Roster for all Employees on a weekly, monthly report 4. Internal Sales report and Sales Force training Financial Analyst Assistant – Nov 2007 to Sept 2010 Weatherford Oil Tools Middle East - Barsha Dubai, U.A.E ❖ Directly reporting to the Regional Financial Analyst to apply the knowledge of Finance and Accounting, generate authority access for the team & other employees to access the JD Edwards & Hyperion ESS Base Software, and improve financial status by analyzing the result, monitoring variances, identifying trends recommending actions to management. ❖ Reconciles transactions by comparing and correcting data thru the maintained database by entering, verifying, and backing up data, attend team department conference for the review and analyses of financial statement for reporting to the Finance Regional Controller and generate an Income statement, extract from Hyperion Software, and review and approve Business Unit Request for all MENA Region locations by Routing System thru preparation of accounting data for all Financial Analyst. ❖ Update Monthly Financials report and generate Monthly Balance Sheet Report export to excel from Ess-base Software and maintain a working knowledge of excel shortcuts for fast approach, analyze during the review of the financial statement and determine the entity is stable, solvent, liquid, or making a profit, and assists the Payroll Manager for payroll salary processing and encoding employees banking details in the orbit system for monthly salary transfer and verifies that data entered to JD Edwards & Orbit System is accurate and correct; handles bank reconciliation. ACCOMPLISHMENTS 1. Attend Orbit Software Online Cheque Process training – Finance Payroll Dept (Feb 2008) 2. Hyperion Essbase Reports Software–Financial Analysis and Reporting Dept (June2008) 3. Study Certified Financial Analyst (September 2014) Edge CFA School provider global – US based (Dubai) 4. Study Associate Certified Chartered Accountant (2008) Phoenix Financial Training ACCA Global – UK Based (Dubai, U.A.E) 5. Payroll Department promoted in 3 months to Financial Reporting Department 6. Excellent in Excel and Microsoft Office (Monthly Financial Reports) San Nicolas Bank - Bank Clerk, May 2001- Nov 2003, Makati, Philippines Windsor Computer - Executive Admin, Sept 2000 -May 2001, Batangas, Philippines Sales Marketing Executive - Jollibee Inc., Jan 1999-Jan 2000, Batangas, Philippines Business Partner Consultant (Pryce Plans Inc., Jan 2000, Batangas, Philippines Training and Development - Phil Am Inc., Nov 2006, Batangas, Philippines Financial Advisor - Coco Plans Inc., July 2007, Makati, Philippines TRAININGS AND DEVELOPMENT 1. Managerial Leadership and Social Responsibility (July 2006) 2. Marketing: Better Than Expected (Sep 2006) 3. Social Values & Professional Career Ethics and Empowering Young Minds through Academic & Cultural Excellence (Sep 2006) 4. Developing an Entrepreneurial Career (Dec 2006) and Business Plan Competition-Best Entrepreneurial (Feb 2007) 5. English Skills American Accent Call Center (May 2007) and Wyeth Call Center Training –Customer Service (July 2007) 6. PRYCE PLANS INC. (Jan 2000) and Coco Plans Insurance Marketing Arm – Tele Marketing (June 2007) 7. Investment Training in NEXUS (June 2013) Marriott Hotel, Dubai, United Arab of Emirates (2018) 8. Fiscal Note Certification in Cyber Security, Data Privacy, Global Trade Sanctions, Insider Trading, & others. 9. Yes Ware, Zoom Info, Monday.com, Trello, Sales Force Training ( 2021) pg. 4
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