Mary Wanjiru Njuguna
P.O. Box- Mpost Collection Point
Sarit Center, Westlands
NAIROBI
T: +254 -
+254 -
E:-
DOB: 08/04/1978
Marital Status: Married
Driving License: In the process
Passport: B170168
Nationality: Kenyan
Office Management
Administrative Support
Dictation/Shorthand
Research/Report
Writing Blogging
Social Media Management
Web design & Management
Presentation
Graphic Design (Arts &
Crafts) Diary Management
Event Organization
Fleet Management
Virtual Assistant
KNEC Diploma
Secretarial Studies; Office
Management; ICT
HR Management Certificate
Entrepreneurship Certificate
Business Management Certificate
(Distant Learning) Allison.com
SHORT TRAININGS
Tradex Systems:
Bank Cashier
Architecture/Construction
site processes, Procedures and
Realty documentations
First Aid
Office Communication and Social
Media Law (IBM Research Labs)
NGO Systems and Processes (proposal
writing, Budgeting and Program management)
Administrator, Asst. Administrator, Executive Assistant, Personal
Assistant/Secretary, Secretary, Secretarial & IT Tutor, Consultant on
Office Management (Trainer), Program Management
Communications officer, Front office Manager.
Profile
A highly competent, motivated and enthusiastic administrative professional
with experience of working as part of a team in a busy office environment
while offering significant experience in self-directed positions requiring
effective support, secretarial and administrative abilities. Proven
interpersonal, communications and multi-tasking skills. Approachable, well
presented and possessing a proven ability to generate innovative ideas and
solutions to problems. Have a willingness to learn and teach newly
acquired skills.
Objective
To fit in any professional environment, both automated and manual;
without disrupting the flows of work but necessitate a better and efficient
flow of the same. To learn as much as possible in any position placed in; so
as to be knowledgeable for the benefit of the work to be done and clientele
to be served
Microsoft Office
Microsoft Windows
Filling/Editing
Research/Analysis
Typing (65 – 80 wpm)
Management Skills
Customer Care
Ms Outlook/Internet
Lotus 1-2-3
Shorthand (100 wpm)
Office Procedures
Business Law (Basic)
Marketing
Tradex 2000 (Kenya Customs Dpt)
Virtual assistant
Telephone Etiquette
Website (creation; Management)
Social Media Etiquette
Accounting
HR Skills
Event Organization
Stationery Design
General Transcription
Business English
Time Management
Proactive and Assertive
Flexible & Approachable
‘Out of the box’ Thinker
Creative
No supervision needed
Self-Starter
Phillip W. Mbugua
C.E.O
National Organization of Peer Educators
P.O. Box 10498 – 00100
Nairobi
T:-
Eng. Josphat Njagi
Prime Consult Engineering
P.O. Box 1200 GPO
Mombasa
T:-
Arch. Mugure Mbathi
P.O. Box 42374 GPO
Nairobi
T:-
1. Ability to develop and implement company policies.
2. Rebranding; branding – products and services.
3. Developed ability to work in a fast-paced atmosphere whilst
maintaining the ability to produce consistently accurate work.
4. Ability to multi task and manage conflicting demands.
5. Strong organizational, administrative and analytical skills.
6. Maintained excellent customer relations, developed customer rapport
and diplomatically resolved customers’ complaints on as needed basis.
7. Accurately calculated and handled large and small amounts of
money faithfully.
8. Ability to maintain confidentiality.
9. Ability to follow instructions well and make decisions with no
supervision.
10. Motivated and supervised a minimum of more than 20 employees
under my supervision. Delegated responsibilities to the same to meet
company’s
11. expectations
12. Maintained all record-keeping procedures.
13. Flawless and non-corrupt procurement procedures.
14. Successfully planned and evaluated my support staff on a half year
basis.
15. Effectively developed telephone communication skills and
consistently met quotas.
16. Planned meetings, and executed a support system for these
meetings successfully.
17. Excellent working knowledge of all Microsoft office packages.
18. Excellent working knowledge in web design and management.
19. Vast experience in blogging and communication.
20. Excellent at office set up/processes and systems including legal and
state requirements for the same.
Virtual Resumes:
http://resumup.com/-.cv
http://tinyurl.com/ojupmao
Diploma Secretarial Studies/Office Management/ ICT
Shalom Training Institute (Presbyterian College)
May 1997 – May 2000
Self-Startup: Maloy’s Creations Group of Companies
Currently
Religious Institution: ACWECA International
ASST. ADMIN/COMMUNICATIONS
May 2012 – October 2013
School: Loreto Convent Msongari (IBVM)
PERSONAL ASSISTANT
May 2012 – October 2013
Architectural Firm: Gitutho Associates
PERSONAL ASSISSTANT
Export/Import: Airflo Ltd
DOCUMENTATION CLERK
School: Masai Group of Schools
SCHOOL SECRETARY
September 2007 – October 2009
May 2006 – August 2007
December 2002 – May 2006
Selling Of Real Estate (January 2009)
Created and executed a system that enabled my employer (Gitutho Associates)
fully sell eight whole apartment blocks and 105 piece Marionettes. I oversaw the
offers, sales agreement transactions and payment of the same. I was the gobetween of the Clients (Developer -KPA) and Purchasers and second chaired the
Selling Agents Team
Crisis Management (July 2012)
During my Tenure with IBVM in their school - Loreto Convent Msongari
School, We experienced a tragic road accident involving our senior class. We lost
2 girls to the accident, at least 8 were maimed and scores traumatized by the
event.
I led a team of staff and parents in creating a crisis center and communication
booth on the day of the accident. Subsequent to the event, I was responsible in
the processes of trauma healing for the entire community, planning and executing
2 successful fundraisers that saw the entire nation pitching in as well as the revival
of LCM Alumni that is currently helping the management in the institution's
welfare.
School Systems and Processes (Mar’13)
Successfully introduced/synchronized electronic filing systems that was employee
oriented and not individual oriented. The system has been duplicated to all other
IBVM institutes.
Successfully revised and implemented child friendly recruitment system that saw
all parents seeking vacancies for their children getting equal opportunity.
Communications Department
Successfully conceptualized, designed and created the ACWECA Communication
department from the ground up including synchronization of the same with other
departments.
Total overhaul of Associations Website, designed and created a new one with
SEO and monetizing features. I launched the new website in an international
event (August 2014). Among other very important accolades where from the
Pope.
Successful planned and executed an international event (16th ACWECA Plenary)
in Lusaka Zambia.
