Maloys

Mary Wanjiru Njuguna P.O. Box- Mpost Collection Point Sarit Center, Westlands NAIROBI T: +254 - +254 - E:- DOB: 08/04/1978 Marital Status: Married Driving License: In the process Passport: B170168 Nationality: Kenyan Office Management Administrative Support Dictation/Shorthand Research/Report Writing Blogging Social Media Management Web design & Management Presentation Graphic Design (Arts & Crafts) Diary Management Event Organization Fleet Management Virtual Assistant KNEC Diploma Secretarial Studies; Office Management; ICT HR Management Certificate Entrepreneurship Certificate Business Management Certificate (Distant Learning) Allison.com SHORT TRAININGS Tradex Systems: Bank Cashier Architecture/Construction site processes, Procedures and Realty documentations First Aid Office Communication and Social Media Law (IBM Research Labs) NGO Systems and Processes (proposal writing, Budgeting and Program management) Administrator, Asst. Administrator, Executive Assistant, Personal Assistant/Secretary, Secretary, Secretarial & IT Tutor, Consultant on Office Management (Trainer), Program Management Communications officer, Front office Manager. Profile A highly competent, motivated and enthusiastic administrative professional with experience of working as part of a team in a busy office environment while offering significant experience in self-directed positions requiring effective support, secretarial and administrative abilities. Proven interpersonal, communications and multi-tasking skills. Approachable, well presented and possessing a proven ability to generate innovative ideas and solutions to problems. Have a willingness to learn and teach newly acquired skills. Objective To fit in any professional environment, both automated and manual; without disrupting the flows of work but necessitate a better and efficient flow of the same. To learn as much as possible in any position placed in; so as to be knowledgeable for the benefit of the work to be done and clientele to be served            Microsoft Office Microsoft Windows Filling/Editing Research/Analysis Typing (65 – 80 wpm) Management Skills Customer Care Ms Outlook/Internet Lotus 1-2-3 Shorthand (100 wpm) Office Procedures  Business Law (Basic)  Marketing  Tradex 2000 (Kenya Customs Dpt)  Virtual assistant  Telephone Etiquette  Website (creation; Management)  Social Media Etiquette  Accounting  HR Skills  Event Organization  Stationery Design  General Transcription  Business English        Time Management Proactive and Assertive Flexible & Approachable  ‘Out of the box’ Thinker   Creative   No supervision needed  Self-Starter  Phillip W. Mbugua C.E.O National Organization of Peer Educators P.O. Box 10498 – 00100 Nairobi T:- Eng. Josphat Njagi Prime Consult Engineering P.O. Box 1200 GPO Mombasa T:- Arch. Mugure Mbathi P.O. Box 42374 GPO Nairobi T:- 1. Ability to develop and implement company policies. 2. Rebranding; branding – products and services. 3. Developed ability to work in a fast-paced atmosphere whilst maintaining the ability to produce consistently accurate work. 4. Ability to multi task and manage conflicting demands. 5. Strong organizational, administrative and analytical skills. 6. Maintained excellent customer relations, developed customer rapport and diplomatically resolved customers’ complaints on as needed basis. 7. Accurately calculated and handled large and small amounts of money faithfully. 8. Ability to maintain confidentiality. 9. Ability to follow instructions well and make decisions with no supervision. 10. Motivated and supervised a minimum of more than 20 employees under my supervision. Delegated responsibilities to the same to meet company’s 11. expectations 12. Maintained all record-keeping procedures. 13. Flawless and non-corrupt procurement procedures. 14. Successfully planned and evaluated my support staff on a half year basis. 15. Effectively developed telephone communication skills and consistently met quotas. 16. Planned meetings, and executed a support system for these meetings successfully. 17. Excellent working knowledge of all Microsoft office packages. 18. Excellent working knowledge in web design and management. 19. Vast experience in blogging and communication. 20. Excellent at office set up/processes and systems including legal and state requirements for the same. Virtual Resumes: http://resumup.com/-.cv http://tinyurl.com/ojupmao Diploma Secretarial Studies/Office Management/ ICT Shalom Training Institute (Presbyterian College) May 1997 – May 2000 Self-Startup: Maloy’s Creations Group of Companies Currently Religious Institution: ACWECA International ASST. ADMIN/COMMUNICATIONS May 2012 – October 2013 School: Loreto Convent Msongari (IBVM) PERSONAL ASSISTANT May 2012 – October 2013 Architectural Firm: Gitutho Associates PERSONAL ASSISSTANT Export/Import: Airflo Ltd DOCUMENTATION CLERK School: Masai Group of Schools SCHOOL SECRETARY September 2007 – October 2009 May 2006 – August 2007 December 2002 – May 2006 Selling Of Real Estate (January 2009) Created and executed a system that enabled my employer (Gitutho Associates) fully sell eight whole apartment blocks and 105 piece Marionettes. I oversaw the offers, sales agreement transactions and payment of the same. I was the gobetween of the Clients (Developer -KPA) and Purchasers and second chaired the Selling Agents Team Crisis Management (July 2012) During my Tenure with IBVM in their school - Loreto Convent Msongari School, We experienced a tragic road accident involving our senior class. We lost 2 girls to the accident, at least 8 were maimed and scores traumatized by the event. I led a team of staff and parents in creating a crisis center and communication booth on the day of the accident. Subsequent to the event, I was responsible in the processes of trauma healing for the entire community, planning and executing 2 successful fundraisers that saw the entire nation pitching in as well as the revival of LCM Alumni that is currently helping the management in the institution's welfare. School Systems and Processes (Mar’13) Successfully introduced/synchronized electronic filing systems that was employee oriented and not individual oriented. The system has been duplicated to all other IBVM institutes. Successfully revised and implemented child friendly recruitment system that saw all parents seeking vacancies for their children getting equal opportunity. Communications Department Successfully conceptualized, designed and created the ACWECA Communication department from the ground up including synchronization of the same with other departments. Total overhaul of Associations Website, designed and created a new one with SEO and monetizing features. I launched the new website in an international event (August 2014). Among other very important accolades where from the Pope. Successful planned and executed an international event (16th ACWECA Plenary) in Lusaka Zambia.