Malou Guibao

Malou Guibao Applicant SUMMARY CONTACT Motivated and detail-oriented individual seeking a remote position as a Customer Service Representative and Appointment Setter. Eager to bring excellent communication skills, a positive attitude, and a strong work ethic to help teams deliver outstanding customer experiences. - Work Experience -Purok 2, East Balabag, Valencia, Negros, Oriental, 6215, Philippines Guibao’s Hatchery Co-Owner 2025 Leading the digital marketing, managed bookkeeping tasks and maintaining records of incubation timelines and hatch rate EDUCATION SAINT PAUL UNIVERSITY DUMAGUETE 2008 - 2009 Bachelor of Special Needs Education SILLIMAN UNIVERSITY 2008 Guibaos’ Store Co-Owner 2025 Leading the digital marketing, product sourcing, customer service and financial management. Bachelor of Science in Biology SKILLS Good written and interpersonal communication skills Typing: Intermediate Level accurate and efficient Customer support (phone, email, chat) Appointment scheduling Google Workspace (Docs, Sheets, Calendar) Basic Microsoft Excel Attention to detail Eager to grow - KP’s Free-Range Chicken Co-Owner Supported overall farm operations, including coordination of breeding and animal care routines - Paul and Kyel Online Shop Owner Managing digital marketing, product sourcing, customer service and financial management. April June 2013 Qualfon Philippines Inc. Customer Service Representative Provided customer care, billing, sales, and technical support for StraightTalk