Malissa Adelle N. Delos Santos

MALISSA ADELLE N. DELOS SANTOS B7 L1 Mercedes Homes, Sorosoro Ilaya, Batangas City, Batangas Mobile Nos.:- /-- OBJECTIVE To obtain a position that will allow me to utilize my strong customer care skills, educational background, and capability to work well with people. CORE COMPETENCIES • • • • • Able to work efficiently in a team environment Presentation and public speaking Responsible, realistic, dependable and flexible Customer-focused approach Advanced technology skills EDUCATION • • • Tertiary Bachelor of Science in Tourism Lyceum of the Philippines University – Batangas (2012) Secondary University of Batangas – (2008) Elementary University of Batangas – (2004) ACHIEVEMENTS • • • • Passed Career Service Sub-Professional Eligibility (2014) Dean’s Lister (2008) Top 18th Student of Qualifiers for Science High School Class (2004) Earned medals in extra-curricular activity (Sports – Badminton) -) WORK EXPERIENCE  Market Researcher / Product Lister / Data Analyst US-based Online Store October 2017 – August 2018 Job Description:  Made Daily Report for Campaign Ads performance of potential winners.  Managing product details to have an accurate information about the product and its corresponding price.  Searching cheaper supplier to replace the existing supplier of potential winners.  Searching trending items to sell.  Tourism Operations Assistant Provincial Government of Batangas February 1, 2016 – June 30, 2017 Job Description:  Collected tourist arrivals from tourism oriented establishments for statistical purposes.  Implementing the Tourism Code for tourism-related and tourism-oriented establishments.  Organized tourism-related events.  Administrative Aide IV Provincial Government of Batangas September 3, 2012 – January 29, 2016 Job Description:  Collected tourist arrivals from tourism oriented establishments for statistical purposes.  Served as a tour guide for the Educational Tour of foreign and domestic visitors.  Promptly and courteously attending visitor queries.  Performed office activities in a systematic manner.  Food Attendant F.Baylosis Restaurant, Batangas City June 25, 2012 – August 20, 2012 Job Description: • Served as the front-liner as the guests entered the restaurant. • Attended to customer’s needs as soon as possible. • Served food in a fast but smooth procedure. • Cleared spills and food from tables according to safe and sanitation policies. • Ensured the cleanliness and orderliness of the restaurant. PERSONAL DETAILS Age Civil Status Height Weight Religion Languages : : : : : : 27 Married 5'5” 55 kg Roman Catholic English & Filipino I hereby certify that the above information is true and correct to be the best of my knowledge. Malissa Adelle N. Delos Santos Applicant