Malin N.S
Chimoyi
Nairobi, Kenya-/--www.linkedin.com/in/malin-chimoyi
Analytical, organized and detail-oriented business development executive with CRM expertise and
experience in sales strategy and implementation. An apt learner with keen interest in data analytics. An
innovative and critical thinker who has active experience in product recommendation by analyzing client
data and feedback. Collaborative team player with ownership mentality and a track record of delivering
the highest quality strategic solutions to resolve challenges and propel business growth.
A product enthusiast who explores the use of data science in creation and improvement of existing
products to be more consumer centric.
Experience
2020 – PRESENT
Senior Business Development Manager & Product Executive
Fuzu Limited, Nairobi, Kenya
My role is revenue generation and relationship management within East Africa and Europe. Aside from
that I play a role in sales forecasting through analysis of CRM data and customer feedback which in turn
supports in product development, marketing campaigns and planning. I also doubled up as an account
manager ensuring a smooth client onboarding process and frequent check-ins. Due to my interest in data,
I also supported the marketing team in market research by collecting client feedback while providing
reports from the CRM analysis
Over the past 3 months, I have been working alongside our company CEO and Lead Product Designer to
gather client and team product insights, strategize on ways to improve existing products along with
supporting the team with the revenue targets.
Achievements:
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First member of the Business Development team to sell Fuzu Global Workforce to European and
Nordic regions.
Maintained a steady pipeline of Kes 3.3 million a month.
Spearheaded the development of the Fuzu Starter Gold and Best Match product by defining the
process, creating an outreach cadence and development of reporting dashboard.
Participated in interviewing and onboarding of 8 new sales team hires.
Handled a portfolio of 300 clients spanning across all company products.
Spearheaded efforts to increase company market share through the SME product.
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Managed a team of 5 tracking their performance and providing training.
Made over 150 calls, both follow-ups and new clients weekly.
Maintained client retention rate of over 70%.
Made a minimum of 100 calls, both follow-up and to new clients a week.
FEBRUARY 2020 – SEPTEMBER 2020
Client Relationship Officer
Yusudi Limited, Nairobi, Kenya
My roles were revenue generation and product market entry. I spoke to different start-ups to help build
their sales teams from the Yusudi training program. I was part of the team to introduce the Yusudi Sales
Outsourcing Service line into the market while closing the first client. Moreover, I supported in collection
of client feedback and managing CRM entries.
Achievements:
Introduced the Yusudi Outsourcing service into the market and closed the first client.
Maintained a pipeline of 500 clients mainly SMEs and startups.
Closed sales worth .5million within the first 3 months despite still undertaking my undergraduate
degree
Skills
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B2B Business Development
Strategic Planning
Leadership
Negotiations
Product Development
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Client Management & Retention
Data Analysis
CRM Management
Forecasting
Reporting
Education
OCTOBER 2023 – DECEMBER 2023
CERTIFICATE IN DATA SCIENCE
AFRICA DATA SCHOOL
• Fundamentals in Python
• Data visualization
• Machine Learning Principles
• Deep Learning and Neural Networks
• Introduction to Natural Language Processing
2017 - 2021
BACHELOR OF SCIENCE (ACTUARIAL SCIENCE),
THE UNIVERSITY OF NAIROBI
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Founding member of the Mathematics Coding Club with focus in data modelling and
analytics
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Relevant Coursework: Advanced Actuarial Mathematics, Economics, Philosophy
Graduated with a Second class Upper Division
CERTIFICATIONS:
• CERTIFICATE IN MOBILE AND INFORMATION TECHNOLOGY;
EMOBILIS INSITIUTE
• THE PERSUASION CODE: THE NEUROSCIENCE OF SALES;LINKEDIN LEARNING
Referees
Available upon request.