MALHAR PARMAR
linkedin.com/in/mvp783
RoR Developer and Creator of HandyInvoice
github.com/mvp783
twitter.com/mvp783
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malharparmar.com
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Ahmedabad, Gujarat, India
CAREER OBJECTIVE
Looking to secure a higher level position in an organization that would enhance my cross-functional abilities as well as open
new avenues for my growth. Passion to quickly learn and adjust to new environments, new challenges, and technologies.
AREA OF KNOWLEDGE & EXPERTISE
Web Development( in RoR )
Project Management
Software QA Engineering
Operations & Tech Support
Blockchain & Bitcoin
SUMMARY OF EXPERIENCE
Having total 9+ years of experience in Project Management, Operations & Tech Support, Web and Mobile App
development, Growth, Testing & Quality Assurance.
Managed operation team(450+ employee) and played a lead role in strategy formulation, process improvement and to
determines key strategic direction and objectives of customer support and operation department.
Having very good working experience in a start-up style environment, where rapid iteration is encouraged.
Having Management and Leadership knowledge and experience.
Having the experience to work well with a cross-functional team.
Having a sound knowledge of Technology, Administration, Strong analytical skills and nance.
Familiar with Agile principles.
Good knowledge in various phases of Software Development Life Cycle (SDLC) such as Requirement Analysis, Design,
Development, Testing, and Deployment.
Experience in Black Box Testing, Integration Testing, Usability Testing, Smoke Testing, Functional Testing, System Testing,
Regression Testing, Database Testing and User Acceptance Testing.
Excellence in reviewing Speci cation Documents, involved in writing test cases and executing test cases.
Quality Assurance and Software Testing experience involving Web Applications, Responsive Web Applications and Mobile
Applications.
PROFESSIONAL WORK EXPERIENCE
Ruby on Rails Developer and Creator of
HandyInvoice
Mar 2019 - Present
Currently working as Freelancer as well as associate with one of the Software and Web Development Company
ShayonaIT.
Providing the best components of the Ruby-on-Rails ecosystem to deliver high quality solutions to customers at
maximum speed.
Providing input on feature requirements, then managing projects to completion, testing, and releaseing to production.
Designing, developing, modifying, testing, implementing and managing web applications as assigned by
management.
Able to dig into unfamiliar codebases in order to understand a bug and solve a problem.
Designed and implemented database architecture for applications using various databases (MySQL, and Postgres)
Experience with a lot of the GEMS, such as devise, apartment, cocoon, cancancan, rails_admin, blamer,
exception_noti cation, chartkick, friendly_id, wicked_pdf, pry etc.
Tool & Technology used:
Sublime
Atom
Puma & Passenger
Ruby 2.6.0
Rails 5.2
Ajax and JQuery
RoR
MySQL & Postgres
Linux & Mac system
HTML/CSS/SCSS
Bootstrap 4
Datatables
Git
Manager - Software QA and Process Improvement
Block Shrinkhala Technologies LLP (Zebpay)
Oct 2018 - Feb 2019
Played an important role to manage the work ow within the QA Engineer Team.
Ensuring the teams (Scrum Teams) implement and follow best practices to prevent defects.
Monitoring productivity including the number of defects identi ed and test cases written by each QA engineer.
Working cross-functionally with other managers to streamline the operations (Agile Integration Team).
Responsible to assign the task to all Testing Team members and ensure that all of them have su cient work in the
project.
Handled diverse team of Quality Assurance specialists.
To assist in resource allocation and estimation efforts and delegate duties for routine activities.
Review the Test Cases documents prepared by the QA team.
Prepare the status report of testing activities.
Planning and controlling the testing process.
Taking part in meetings across departments.
Played an important role to plan, direct and manage the performance and Improvement of the Product.
Providing vision and direction to the Agile development team and stakeholders throughout the project and create
requirements.
Ensure that the team always has an adequate amount of prior prepared tasks to work on.
Plan and prioritize product feature backlog and development for the product.
De ne product vision, road-map and growth opportunities.
Create and Prioritize Stories to ensure work focuses on those with maximum value that are aligned with product
strategy.
Lead the planning product release plans and set an expectation for delivery of new functionalities.
Research and analyze market, the users, and the roadmap for the product.
Tool used:
Jira
Google Apps
Slack
Zendesk
Product Board
InVision
Head of Operation and Support
Zebpay (India's Biggest Cryptocurrency Exchange)
Aug 2016 - Sep 2018
Played an important role to plan, direct and manage the performance of the company's operations, as dictated by the
overall strategy agreed by Zebpay (Zeb IT Service Ltd).
Led necessary changes for the improvement of App and organizational e ciency of the operation and support team
point of view.
Led a cross-functional team of operation, technologists, and support to accomplish work across all phases of the
consumer experience, including research, design, in market testing, and strategic recommendations.
Successfully planned product launch in multiple markets in terms of business development, support and operations.
Solved process level's problems, which was complex and long-standing problems.
Analyzing statistics or other data to determine the level of services which organization is providing to users.
Managed day-to-day activities i.e Analysed statistics and reading and writing reports.
Interacting with managers from different areas of the organization, presenting ndings to stakeholders and higher
management as well as training and supervising new employees and tracking and measuring staff performance.
Managed Zendesk (a ticketing system) web application, also Designed from the scratch and Implemented the ticket
work ow for the overall process.
Led to plan and create new business rules (automation, SLA service targets, triggers, views) and con gure third-party
applications and add-ons etc.
Tool used:
Zendesk
Intercom
Sr. QA Engineer
Jira
InVision
Google Apps
Prodpad
Slack
Breezy
Zebpay (India's Biggest Cryptocurrency Exchange)
Aug 2014 - Aug 2016
Played a lead role in functional and integration testing of Mobile app based on Bitcoin and Blockchain Technology.
Analyzed the Business requirements document and Functional Speci cations document to understand the
application in depth.
Review requirements, speci cations and technical design documents to provide timely and meaningful feedback.
Create detailed, comprehensive and well-structured test plans and test cases.
Estimate, prioritize, plan and coordinate testing activities.
Performed software testing and quality assurance of company's Web-based back-end panel and Mobile application
(Android and IOS platform).
Responsible for performing GUI testing, Functional testing, Negative testing, Regression testing, And Defect Retesting.
Update project manager with a status of testing/issues on a regular basis (both informal communication and written
reports).
Tool used:
Jira
Sprintly
Asana
Google Apps
Software Engineer
Blynk System Pvt Ltd (India's First Hospitality Technology Compnay)
Jul 2012 - Jul 2014
Played an important role to Build, Test, and Publish Mobile Apps on iTunes and Google Play Store with backend CMS.
Build an Android and iOS app for new clients (Hotels and Restaurants) also create back-end CMS for the same app.
Ensures all testing standards are being met.
System testing and sanity testing for the daily builds for almost all models of Phones and Tablet/iPad.
Responsible for manual testing of web-based CMS of the mobile app.
Responsible for conducting smoke, functional, UI, regression testing, Defect Re-testing.
Responsible to Test CMS compatibility on different browser versions(IE, Firefox, Safari, and Chrome) across multiple
platforms (Windows, Mac OS).
Responsible for manual testing of web-based CMS of the mobile app.
Responsible for conducting smoke, functional, UI, regression testing, Defect Re-testing.
Responsible to Test CMS compatibility on different browser versions(IE, Firefox, Safari, and Chrome) across multiple
platforms (Windows, Mac OS).
Tool used:
Eclipse
Jira
Xcode
Google Apps
Adobe Photoshop
Adobe Illustrator
Programmer Trainee
Arth Infosoft Pvt Ltd
Year 2012 - 6 Month Internship
Played an important role in Coding, Designing, Documentation & Testing.
6th Semester Project Title : eCampus Recruitment Portal
Technology used:
J2EE
JSP Servlet
MySQL
TECHNICAL SKILLS
Programming Language
C & C++
Ruby
Core Java
Frontend
Bootstrap 4
JavaScript
HTML/CSS/SASS
Backend
Ruby on Rails
WordPress
JSP Servlet
Core Skills
Highly Flexible
Able to work independently & team
Strong analytical abilities
Initiative
Proactive
Adaptive to learn new technologies
Self-motivated
GIT
Unit Testing
Hard working nature
Wireframing
Good verbal communication skills
OPERATING SYSTEM
Windows
Linux
Mac
EDUCATION
Master of Computer Application (MCA)
Gujarat Technological University Ahmedabad, India
2009 -/10 (CGPA)
Bachelor of Commerce (Bcom)
Gujarat University Ahmedabad, India
2005 -%
REFERENCES
Sandeep Goenka
Founder of Zeb IT Service Pvt Ltd (Zebpay) & Blynk System Pvt Ltd.--
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Umang Soni
Product Manager @ Zeb IT Service Pvt Ltd (Zebpay) & Block Shrinkhala Technologies LLP.--
Dharmesh Solanki
Founder of ShayonaIT.--
LANGUAGE
English (Professional)
Hindi (Professional)
Gujarati (Native)
PERSONAL DETAILS
Name: Malhar Parmar
Address: 43 Sarthi Bungalow, Opp Sarthi BRTS Bus Stand, High Way Road, Chandkheda, Ahmedabad, Gujarat, 382424
Date of Birth: 25/Aug/1987
Nationality: Indian
Religion: Hindu
Gender: Male
Marital Status: Married
INTERESTS
Traveling
Wildlife Photography
