Malena Lala
Project Manager
I started studying translation but found that my interest shifted to project management once I got into this world. It matches perfectly
with the soft skills that my early education taught me (fast learning, problem-solving, strategic planning) and gives me a chance to
work in the field I'm most interested and trained in: linguistics. In my experience working as a PM, I have learned to be a team leader
and a broad set of hard skills that aid me in accomplishing my goals.
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Rosario, Argentina
linkedin.com/in/malena-lala-4a9aa6177
WORK EXPERIENCE
SKILLS
Project Manager
RWS Group
Google Sheets/Excel
04/2020 - Present,
Rosario, Argentina
Machine Learning and Artificial Intelligence (Language Models).
Communication
Tasks
Time Management
Problem Solving
Project Management: ensuring OTD and quality, assistance
to both the client and the linguist, setting up processes for
new projects, and improvement of old ones.
Fast-Learner
Team leader: monitoring and organization of the internal
production team, training of new members.
Strategic Planning
Coordination with supporting teams (sourcing, quality,
solution architects): weekly presentations, ad hoc
communications to problem-solve.
Creation of documentation, both internal
(production/supporting teams) and external
(client/linguists): training materials, budgets, detailed
feature requests, presentations.
Copywriter & AI Rater
Freelance
12/2016 - Present,
Rosario, Argentina
Achievements/Tasks
Article writing and creative writing.
Product description for small businesses (E-Commerce).
LANGUAGES
English
Spanish
Offer insurance to the clients, being aware of coverages,
types of businesses, and the profile of the client.
Processing of documentation.
Virtual receptionist.
EDUCATION
Technical, Scientific and Literary Translation
of English Language
Instituto Olga Cossettini
04/2015 - Present,
Rosario
Risk Management
RWS grants this award to teams who have anticipated clients’ needs,
embraced change in the business, and sought and adopted new ways
of working.
Rating of AI language model responses.
Tasks
Adaptability
Customer Service
RWS Ambassador Award - We Progress
(06/2023 - 12/2023)
Portuguese
09/2019 - 03/2020,
Rosario, Argentina
I started as a Sales co-agent and after a couple of months I was
promoted to Customer Service representative.
Creative
Teamwork
RECOGNITIONS & AWARDS
Cosmetic related information and articles.
Sales and Costumer Service
New Alliance Insurance Brokers
Microsoft Office Package
PERSONAL INTERESTS
Art
Beauty
Literature
