- Reply rate:
- -
- Availability:
- Hourly ($/hour)
- Age:
- 38 years old
- Location:
- Arayat, Pampanga, Philippines
- Experience:
- 10 years
MALEN KATRINA C. MACASAQUIT
#421 Purok 3 Mangga Cacutud, Arayat Pampanga
Mobile No-
Email address:-/-
CAREER OBJECTIVE:
To apply all of what I learned and show my skills acquired through my experiences.
PERSONAL INFORMATION:
Date of Birth
Place of Birth
Civil Status
Citizenship
Weight
Height
:
:
:
:
:
:
January 29, 1987
Sta. Cruz, Metro Manila
Married
Filipino
100 lbs.
5’
TRAINING ATTENDED:
TECHNICAL EDUCATION AND SKILLS DEVELOPMENT AUTHORITY (TESDA)
CALL CENTER ACADEMY
Title: Call Center Program
Location: City of San Fernando, Pampanga
Date: October 20, 2008 – November 04, 2008
FREELANCE EXPERIENCE:
COLLEGE REFERRAL AGENT | LEAD GENERATION
Account: EdSoup
Project Date: May 2013 – July 2013
PROJECT MANAGER
Account: IBS-TECS
Project Date: January 2017 – Up to Date
WORK EXPERIENCE:
TECHNICAL SUPPORT REPRESENTATIVE
Account: Microsoft Zune
Company: Sutherland Global Services
Location: Clarkfield, Angeles City Pampanga
Date: December 08, 2008 – June 29, 2010
TECHNICAL SUPPORT REPRESENTATIVE
Account: Microsoft Zune
Company: Convergys Philippines Services
Loction: San Lazaro Tayuman Metro Manila
Date: September 20, 2010 – April 30, 2011
WINDOWS LIVE MODERATOR
Account: Windows Live
Company: Convergys Philippines Services
Loction: San Lazaro Tayuman Metro Manila
Date: May 1, 2011 – September 30, 2011
HEALTH CARE SPECIALIST (CLAIMS PROCESSOR)
Account: Express Scripts Inc.
Company: Convergys Philippines Services
Loction: San Lazaro Tayuman Metro Manila
Date: October 1, 2011 – January 30, 2012
TECHNICAL SUPPORT REPRESENTATIVE (TRIPLE PLAY AGENT)
Account: Comcast Telecommunication Services
Company: Convergys Philippines Services
Loction: San Lazaro Tayuman Metro Manila
Date: June 04, 2012 – January 20, 2013
PRODUCTION TEAM LEADER (SUPERVISOR)
Account: Comcast Telecommunication Services
Company: West Contact Services
Location: Export Bank Plaza, Chino Roces Ave. Makati City
Date: July 22, 2013 – January 26, 2017
SPECIAL SKILLS:
Computer hardware and software troubleshooting, customer services skill
EDUCATIONAL BACKGROUND:
Tertiary:
SAINT MARY’S ANGELS COLLEGE OF PAMPANGA
San Pedro, Sta. Ana Pampanga
Course: 2 YR. Practical Nursing
From: June 2006 – March 2007 (First Yr)
June 2008 – October 2008 (Second Yr)
(Undergraduate)
Secondary:
HOLY CROSS COLLEGE
Sta. Lucia, Sta. Ana Pampanga
Date Graduated: March 2003
Primary:
BULI ELEMENTARY SCHOOL
Buli, Muntinlupa City
Date Graduated: March 1999
CHARACTER REFERENCES:
Ms. Aissa C. Perez
Operations Manager
West Contact Services
Export Bank Plaza, Chino Roces Ave. Makati City
Contact No.:-
Mr. Renato Dimasacat
Operations Team Supervisor
West Contact Services
Export Bank Plaza, Chino Roces Ave. Makati City
Contact No.:-
I hereby certify that the above information is true and correct.
Malen Katrina C. Macasaquit
Applicant
