Maleiyah Branch Davis

Maleiyah Branch-Davis https://linkedin.com/in/maleiyah‑branch‑davis education Masters of Science, ARIZONA STATE UNIVERSITYExpected August 2025 • Biological Data Science   Web Development Certificate, FULLSTACK ACADEMYAugust 2022 • Hands-on experience with JavaScript, SQL, APIs, React.js, Node.js, and full-stack development tools.   Bachelor of Arts, UNIVERSITY OF TEXAS AT DALLASAugust 2018 • Interdisciplinary studies with a concentration in Behavioral Brain Sciences and Health & Wellness   work experience Support Specialist, Patterson Technology Center, RemoteOctober 2023 - Present • Provided cross-functional technical support, resolving 72% of client issues on first call and reducing downtime for 100+ dental practices. • Partnered with engineers and analysts to troubleshoot and deploy solutions using SQL, ensuring data integrity and smooth system performance. • Maintained systems with 99% uptime by managing installations, repairs, and updates on servers and workstations. • Contributed to workflow optimization and ticketing system improvements, enhancing team efficiency.   Data Engineer Intern, Cognixia USA, RemoteApril 2023 - October 2023 • Collaborated with engineering teams across 10+ projects, implementing ETL workflows and optimizing queries to improve reporting efficiency by 20%. • Managed GitHub repositories, resolving 100% of merge conflicts and coordinating over 50 pull requests. • Applied data visualization and statistical analysis to uncover patterns in health-related datasets, presenting findings in team knowledge-sharing sessions. Behavior Technician, Centria Healthcare, Dallas, TXSeptember 2020 – December 2021 • Collected and documented behavioral data in real-time to support data-driven treatment decisions. • Collaborated with clinical teams and families to improve care outcomes and align on shared goals. • Adapted quickly to changing client needs and contributed to a high standard of care through consistent progress tracking. Personal Trainer, Dallas Metropolitan YMCA, Dallas, TXOctober 2018 - February 2023 • Managed a portfolio of 20+ clients, using goal setting and data tracking to personalize training plans and improve outcomes. • Coordinated with wellness staff and internal teams to improve program delivery and retention. • Trained new hires on operational processes and client engagement strategies. Cash Office Associate (Part-Time), Home Goods, Dallas, TXJune 2012 - Current • Oversaw daily financial operations, including reconciliation of deposits exceeding $3,000, with 100% accuracy. • Trained new hire managers in bookkeeping procedures, improving operational consistency across departments. • Identified and resolved financial discrepancies, reducing variance incidents by 35%. • Upheld compliance with internal controls and security standards in a fast-paced retail environment. skills • Technical Tools: SQL, Python, R, JavaScript, HTML/CSS, Pandas, NumPy, Machine Learning, GitHub, Unix, ETL Processes, Google Workspace, Microsoft Office< Large Language Models, • Operations & Process Improvement: Scrum Support, Project Coordination, Workflow Optimization, Data Entry & Reconciliation, Bookkeeping, Basic Accounting Principles, SOC 2 Awareness • Soft Skills: Cross-Functional Collaboration, Problem Solving, Communication, Time Management, Adaptability, Servant Leadership, Attention to Detail, Empathy & Patience