Malaine Sales

I have more than 10 years experience in sales and providing customer service via email, social media platforms, live chat and calls in a professional manner. My ability to multitask in computer as well as using CRM, oracle, MS office and outlook. Works well in omnichannel to provide great service.

-Effective people management -Regular update in performing peptalks

-Processing of corporate clients order and accomodating requested quotations via emails, calls, online platform software and ocial media applications

-Navigation of CRM to ensure customer's data and history order are well recorded -Acknowledge purchase orders, track and update clients via oracle

-Assist in credit and collections department to maintain proper financial customer relations -Interaction with clients through online meetings -Creating action plans for the improvement of sales and service

-Email stock allocations and ensure product demand is met and properly delivered on time -Hitting monthly quotas

-Regular report processing

>Achieved 100% inventory accuracy in all merchandise and fixed assets

>Trained team members and developed them in work productivity and professionalism character deliverance.

>Plan and lead in establishing methods for an efficient workplace

>Ensure Standard Operating Procedures are followed in accordance to companys rules and regulation

>Secured customers purchases both in retail and corporate deals closed and proper coordination to different departments  Skills: -Computer (MS office, excel,ppt,spreadsheet,oracle)

-Innovating ideas for the improvement of service

-Fast learner and able to multitask