MAJD ALJUMAA
Product Manager | Product Owner
E - -q http://linkedin.com/in/majd-aljumaa/ Berlin
LANGUAGES
SUMMARY
Arabic
Native
English
Fluent
German
Intermediate
Innovative Product Manager with a proven track record in B2B and B2B2C markets,
transforming market trends and customer insights into impactful products. Experienced in
leading cross-functional teams, enhancing user experiences, and driving adoption by up to
45%. Skilled in data analytics, A/B testing, and Agile methodologies (Scrum, Kanban) to
optimize performance. Passionate about building user-centric solutions while aligning
business goals with marketing strategies to craft compelling product narratives. Adept at
problem-solving, feature prioritization, and delivering high-impact results.
SKILLS
EXPERIENCE
Project Management &
Collaboration Tools
JIRA, Asana, Confluence, Trello, Miro, MS
Project, CRM hubspot, GitHub, Market
research, Google Analytics, Go-tomarket strategies
Data & Visualization Tools
Tableau, Figma
Agile Methodologies
Scrum, Kanban
Programming Languages
Python, React.js, C++, SQL, R, HTML
ACCOMPLISHMENT
Homs, Syria
• Achieved top {5%} placement in
regional programming contests by
leading university team in SCPC and
ACM.
Winner of University
Programming contest
Homs, Syria
• Won the university programming
contest by completing five coding
challenges with the fastest and most
efficient solutions.
Berlin, Germany
05/2021 - 01/2022
Berlin, Germany
DastN GmbH is a software solutions and managed IT services for businesses.
• Led external developers to improve product quality and delivery.
• Resolved 90% of customer issues within 48 hours, ensuring strong client satisfaction.
• Conducted competitor analysis to identify market opportunities and unique positioning,
contributing to a 15% increase in product adoption.
• Delivered 3-5 product demos monthly, enhancing client engagement.
• Led 2–3 quarterly marketing campaigns to boost product awareness, achieving a 20%
increase in engagement.
It Project Coordinator
Wadi International University
11/2022 - Present
Shell Ubitricity is a leading provider of electric vehicle (EV) charging solutions in Europ,
specializing in integrating charging infrastructure into urban environments to enhance
sustainable mobility and accessibility for users.
• Developed an internal End-to-End (E2E) process using JIRA to identify and collect bugs
and new features, leading to a 40% reduction in turnaround time.
• Led a team of 6-8 developers in implementing Agile methodologies (Scrum and Kanban).
• Collaborated with marketing teams to align product features with customer-centric
campaigns, improving adoption rates by 45%.
• Created and refined user stories to guide the development team.
• Improved customer satisfaction and NPS score by leading the redesign of the web app UI,
optimizing user interactions and experience.
• Increased daily active users by 15% through effective feature prioritization after analyzing
customer feedback from over 20 surveys.
• Collaborated with cross-functional teams to integrate competitive insights into product
development, ensuring alignment with customer needs and market trends.
DastN UG
Wadi International University
01/2013 - 01/2013
Shell Ubitricity
Product Manager Intern
Leader of University
Programming team
01/2012 - 01/2015
Product Manager
Moalla Ventures
04/2018 - 09/2020
Berlin, Germany
Moalla Ventuers is an Innovative investment firm focused on identifying and nurturing highpotential international startups across various sectors.
• Conducted detailed market research and executed CRM strategies, enhancing client
retention and informing product positioning.
• Outsourced tasks, achieving a 15% improvement in delivery efficiency.
• Implemented new features, increasing user satisfaction by 25% and boosting client traffic
by 30%.
• Developed monthly KPI reports, leading to a 10% improvement in project turnaround times.
EDUCATION
Master of Science (MSc) in Business Informatics
Technische Universität Berlin
04/2020 - 07/2023
Berin, Germany
• Focus areas: Project and product management, innovation management, enterprise
technology management, 5G, and data analytics.
Bachelor of Science (B.Sc.) in Business Informatics
Wadi International University
10/2011 - 06/2016
Homs, Syria
• Focus areas: Business organizations, markets, customer relations, finance, operations, IT,
business policy, and strategy.
