MAJA NIKOLIĆ
Quality Assurance Engineer
Beograd, Srbija | Linkedin Github
QA Engineer with internship experience in web and mobile manual testing, API testing, and bug reporting. I
bring 6 years of experience in payroll and customer support, where I developed strong analytical,
organizational, and communication skills.
TECHNICAL SKILLS:
Manual Testing: Functional, Regression, Web, Mobile, API, Exploratory, UAT
Test Design: Test cases, Bug reporting, Test plan
Tools & Technologies: Jira, TestRail, Postman, SQL, Chrome DevTools
Database: Writing and executing SQL queries for data validation
Methodologies: Agile / Scrum
Basic knowledge of: Selenium, Java
EXPERIENCE
Ngo KEIK, project Benefits
QA internship
May 2025 - August 2025
● Conducted functional testing on a web SaaS application, ensuring all critical functionalities performed as
expected.
● Reported bugs using JIRA, providing clear reproduction steps and severity levels.
● Created and executed SQL queries to verify database integrity and data accuracy.
● Performed API testing with Postman and developed test scripts.
● Designed and executed test cases in TestRail, improving test coverage and ensuring comprehensive quality
checks.
● Collaborated with the QA team and Product Owner on UI/UX improvements.
Beauty School, Belgrade, Serbia
Payroll Assistant
August 2019 - present
● Prepared monthly employee compensation using payroll software, maintaining 100% error-free results
through careful review and validation.
● Communicated with the Tax Office and other institutions regarding payroll-related inquiries, tax reporting,
and compliance matters.
BitMobi
Customer Support And Social Media Manager
January 2019 - March 2025
● Handled 1000+ customer tickets monthly (email & chat) while maintaining high satisfaction scores ●
Verified and tested reported issues before escalation, ensuring accuracy of information and avoiding ●
Planning and developing social media campaigns.
EDUCATION
Belgrade Academy of Business Studies: Bachelor's degree in banking and finance
COURSES: IT BOOTCAMP- Manual and Automation testing
NEXT QA COURSE- Manual Software Testing
LANGUAGES: Serbian Native, English B2, Spanish B1
