Maja Janevska

MAJA JANEVSKA About Me I am creative, enthusiastic and self-motivated person with strong desire of self-development and passion for technology. I have more than 4 years Contacts experience in the IT industry working from both perspectives – engineering and management. -- EXPERIENCE Dico Petrov 4 Skopje Integration Manager (Seavus May 2017 – March 2018) EDUCATION •Responsible for organization and planning of the integration roadmap; Creating procedures; Establishing communication with the partner’s companies and the clients; Reviewing the partner’s agreements and negotiating prices. FEIT •Bachelor in Telecommunication Account Manager (EuroBPO July 2015 – April 2017) SEDC •PMP - Project Management Professional Course •Scrum Master Professional Course Alexandria •Cisco CCNA Course •Responsible for the biggest IT client; managing the team in Skopje; creating up sales plans and strategies; Handling the finances for the salaries; Taking care of spreading the team and helping the recruitment process. Support Team Leader (Virtual 1 July 2015 – April 2017) •Coordination and supervision of the team, providing training, organizing the shifts for 24/7 coverage, allocating tasks for the team, providing 3 rd line support and dealing with first level of client’s escalations. SKILLS English Language Proficent Management Leadership Sales Teamwork Decision Making Multi-tasking Support Engineer (Virtual 1 January 2015 – June 2015) •Monitoring and repairing network faults, providing support and other network services to the clients/Partners as required; Preparing configuration changes; Troubleshooting routing issues within the MPLS network System Engineer (Telesmart Telekom November 2013 – January 2015) •Monitoring and evaluating network performances, reliability and scalability; Troubleshooting and resolving network problems and outage CERTIFICATION INTERESTS Dancing Painting Photography CCNA Cisco Scrum Master Professional