Maimuna Isah Muhammad

MAIMUNA ISAH MUHAMMAD Virtual Assistant | Executive Virtual Assistant LinkedIn: linkedin.com/in/maimuna-isah-va | Portfolio SUMMARY Highly organized and self-motivated Virtual Assistant with proven experience in remote support, administrative management, and research. Skilled in calendar and travel management, CRM systems, and workflow optimization. Strong research and analysis abilities with a track record of improving efficiency, reducing errors, and supporting informed decision-making. Proficient in Google Workspace, Microsoft Office, and project management tools. Adept at problem-solving, prioritizing under pressure, and maintaining confidentiality across personal and professional tasks. CORE SKILLS ●​ Administrative Support ●​ Research and analysis skills ●​ Calendar and travel management ●​ Clear written and verbal communication ●​ Confidentiality and discretion ●​ Independent and team collaboration ●​ Prioritization and time management ●​ Adaptability and problem-solving Skills ●​ Image and document editing ●​ Microsoft Office and Google workspace WORK EXPERIENCE Executive Virtual Assistant to the CEO Purely Polished - Remote | January 2025 - Present ​ ●​ Improved CEO productivity by 30% by managing schedules, prioritizing urgent meetings, and filtering requests. ●​ Reduced communication delays by 40% by organizing and responding to high-volume emails with filters and templates. ●​ Conducted 10+ targeted research projects for business proposals and competitor analysis, supporting informed decision-making. ●​ Increased project delivery speed by 25% by tracking cross-functional tasks in Trello and updating records in real time. ●​ Created and maintained 15+ internal documents (SOPs, meeting notes, handover guides), improving workflows and onboarding. ●​ Designed client-facing decks and proposals in Canva, supporting creative project needs and strengthening brand engagement. ●​ Increased email response rates by 35% through targeted CRM outreach campaigns (HubSpot). Virtual Assistant Trainee – ALX Africa Alx African - Remote | November 2024 - December 2024 ●​ Decreased missed deadlines by 50% by managing shared calendars for 3+ projects, reinforcing time management and coordination skills. ●​ Increased inbox efficiency by 30% through filters and labeling for 50+ emails per simulation, supporting effective administrative support. ●​ Reduced data entry errors by 90% by applying validation formulas in Google Sheets, highlighting attention to detail and analysis skills. ●​ Delivered 100% of weekly reports on time using Google Docs and Slides, supporting structured documentation and remote team communication. ●​ Completed 20+ assignments with full accuracy using Asana and Trello, demonstrating self-motivation and accountability. ●​ Drafted 10+ professional responses that met client-style expectations, ensuring confidentiality and professional communication. EDUCATION Al-Qalam University – Kastina, Nigeria​ Bsc, Chemistry (Dec 2019 – Nov 2023) CERTIFICATION ●​ ●​ ●​ ●​ ●​ ●​ Virtual Assistant Certification – ALX Africa (2024) Professional Diploma in Office Administrative Management – IMTF (2025) Professional Diploma in CRM Platforms Management – IMTF (2025) Workflow Specialist Certificate – Asana Academy (2025) Accelerated Soft Skills Training – Jobberman (2023) Marketing Professional Certification – IMTF (2024) TOOLS ●​ Administrative & CRM: Microsoft Office Suite, Google Workspace, HubSpot, Salesforce ●​ Project & Workflow Management: Asana, Trello, Notion, Slack, Monday ●​ Digital & Marketing Tools: Canva, WordPress, Social Media Platforms (LinkedIn, Instagram, Facebook)