Maimun Agil Sadid

MAIMUN AGIL SADID CUSTOMER SERVICE PERSONAL PROFILE CONTACT ME AT-@agilsadid Experienced customer service with three years, He has blockchain specialization certification. Analytical thinker, confident communicator across the teams, and innovative executor. WORK EXPERIENCE Customer Service Evander Store | 2021-Dec 2022 Provide solution to customers through various communication channel such as telegram chat, whatsapp chat, Instagram Dm. Dealing and selling with customer Research Team & Partner Bitrader Indonesia|- SKILLS SUMMARY Project Management(Trello) Design(Canva) Microsoft Office CRM(Mailchamp) Build and maintain Business relationship with clients by providing prompt and accurate service to promote customer loyalty. Providing information and platform to do event related to Cryptocurrency project Monitor various company communication channels including email, telegram chat, social media. Support other business units with customer liaison, accurately document customer requests and advices, and provide feedback in the form of documentation. Customer Service Ziany Hijab | 2019-Dec 2021 Provide solution to customers through various communication channel such as telegram chat, whatsapp chat, Instagram Dm. Dealing and selling with customer CERTIFICATION Foundation of Project Management EDUCATIONAL HISTORY ICPM Certified Supervisor Sebelas Maret University Blockchain Revolution Specialization BA History |- Fintech Specialization Service Hub Software issued by HubSpot Studied project planning, coordination, and ethics Worked with various startups on launching new apps and services