- Reply rate:
- -
- Availability:
- Hourly ($/hour)
- Age:
- 31 years old
- Location:
- Ho Chi Minh, Viet Nam, Viet Nam
- Experience:
- 1 year
CURRICULUM VITAE
I.
PERSONAL DETAILS:
Full Name:
Date of birth:
Gender:
Marriage Status:
Nationality:
MAI THI LAI
August 20th, 1994.
Female.
Single.
Viet Nam.
II.
INFORMATION:
Address:
Thu Duc city
Email:-Phone number:-.
III.
ACADEMIC:
2012 – August 2016: HCM University of Pedagogy.
Bachelor of Psychology.
IV.
EXPERIENCES:
- April 2018 - present: Front office position at Stamford Skin Centre
+ Greeting patients (Vietnamese and foreign).
+ Helping new patients filling the information form before seeing doctor.
+ Informing the fee for patients include consultation fee and treatment
fee.
+ Answering internal, external emails and phone calls.
+ Receiving complaints and solving the problems.
+ Ordering medicines.
- May 2017- March2018: Front office position at Maple Healthcare clinic.
+ Greeting patients (Vietnamese and foreign customers).
+ Helping new patients filling the informations form before seeing doctor.
+ Informing the fee for patients include consultation fee and treatment
fee.
+ Aswering the phone to make schedule, offer suitable services and pass
call to wom as require.
+ Completing the insurrance documents for patients to claim with their
insurrance company.
+ Checking email.
+ Preparing the refferal form to take X-ray, MRI.
+ Contacting with other hospitals to take X-ray or MRI and Blood Test
for paients.
+ Receiving the Xray, MRI results, Blood test results from other hospitals
and transfer to doctor assistant.
+ Collecting payment from patients.
+ Doing the daily report include: Transaction everyday, Recall missed
patients and Schdule nextday.
+ Translatting for dermatologist.
+ Introducing all services at the clinic: skin care, dental and Chiroractic.
+ Receiving complaints and solving the problems.
+ Supporting tranlators make the fluent flow.
+ Sell package who need to see doctor for a long time.
+ Trying to convince patient who don’t want to folow healthcare plan
from doctor and want to receive refund.
-
-
November 2016- February 2017: Study abroad position at
Cleverlearn Viet Nam English language Center.
+ Answerring the phone and explainning for sudents and their parent
about the information of English courses.
+ Consulting students all necessary procedure when they go to study
English in philippines.
+ Contacting with the Academic cordinater in philippines to arrange for
students the room, the class and time to welcome students when students
go there to study English before going over sea.
+ Collecting the tuition fee.
+ Taking care of student carefully.
February 2016 – October 2016 : Psychology consultant and teacher at
the Psychology center.
+ Arranging assessment tests for students.
+ Explaining for parents about Psychology center, teaching programs and
methods.
+ Collecting tution fee from students.
+ Following students’s level and helding the test after course to arrange
the suitable lessons.
+ Consulting and sharing with parents about their Psychology because
they always worry about their children current status.
+ Preparing the lessons.
+ Teaching the students from 3 to 12 years old.
V.
SKILLS:
- Fluently in communication.
- Good at English (reading, speaking and listening)
- Effectively in negotiation.
- Good at using microsoft office.(Word, powerpoint…)
VI.
HOBBIES:
- Reading books.
- Travelling.
- Decorating home.
HCMC, September 28th , 2022
MAI THI LAI
Email:-Phone number :-
