Mahtab Enjavi

Hi my name is Mahtab but you can call me Emma for I know my real name is not easy to pronounce. I've been working as a call center agent for a total of 7years. 6years under customer service and 1year as a technical support. All telecommunications account. I am very knowledgeable when it comes to great customer experience, how to provide step by step procedure on how to troubleshoot mobile phones. I also know how to properly understand and provide customer satisfaction specially to elderly customers. I can easily adapt to new environment and share the knowledge that I gained from the 7years experience I have under telco accounts. I also do partime work as a social media manager. Creating layouts to catch attention of the people who's into social media platform.