Mahmoud Elhasany
$5/hr
i had 6 years experience i was work at Vodafone company as a team leader
- Reply rate:
- -
- Availability:
- Full-time (40 hrs/wk)
- Age:
- 34 years old
- Location:
- Luxor, Upper Egypt, Egypt
- Experience:
- 7 years
Mahmoud Hasaan Mahmoud
Objective
Profile
Customer service senior seeking an opportunity to use
Gender
: Male
my customer service, management, negotiation, problem
Nationality
: Egyptian
resolution and troubleshooting skills to improve customer
Date of Birth
: 28/9/1991
satisfaction.
Marital Status
: Single
Military service
: Exemption
Contact
Phone-
Mail-
Experience
Position
:
Senior (Act as Team Leader).
Company
:
Vodafone Egypt.
Period
:
November 2015: till now.
Position
:
Team Leader.
Company
:
Future IT.
Period
:
January 2013: October 2015.
Education
LinkedIn-
University
: Alazhar University.
Faculty
: Faculty of Education.
Department
: Education and information Technology.
Graduation Year : 2013.
Address
Luxor – Egypt
Postgraduate
2015: Special Diploma in Education and information
Technology.
2014: Professional Diploma in Education and
Information Technology.
Courses
--
-
C# (c sharp programming language course).
-
PHP programming language course.
-
Hardware maintenance Course.
-
English course level 4.
-
ICDL.
Core skills
-
Transaction processing.
-
Complaint handling.
-
Problem solving.
-
Retail.
-
Customer service.
-
Microsoft office.
-
Sales.
Highlights
-
Cheerful and energetic.
– Collaborative.
-
Dependable reliable.
- Savvy negotiator.
-
Resolution-oriented.
Self-learning
-
Adobe (Photoshop).
-
Time Management.
-
Leader skills.
